Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science. The KBase Communication and Outreach Specialist will be in the Biosciences Area in the Department of Energy Systems Biology Knowledgebase (KBase) project.
The Biosciences Areas is comprised of highly-skilled and diverse talent founded on a culture of scientific excellence, trust, curiosity, passion, and collaboration that drives our desire to advance scientific frontiers and make bold new discoveries with our users. KBase is a collection of 5 National Laboratories collaborating to meet the key challenges of systems biology. KBase integrates biological data sets and analysis tools into a unified, extensible web-based platform allowing collaborative generation and testing of hypotheses about biological functions. The long-term goal is to help researchers understand how plants and microbes interact with and affect each other and environmental processes and how these interactions could be harnessed for sustainable bioenergy and environmental solutions.
The KBase Communication and Outreach Specialist will assist with the development, documentation, user engagement, and support KBase's user focused efforts. Development activities will include collaborative UI/UX design and implementation, software testing, coordination with software engineers and project management concerning product development, and analyzing trends in user feedback to assist team members in strategic development of KBase. Technical documentation activities include creating descriptive materials for the software, workflows, and data within KBase, as well as instructive materials concerning usability of the system, including written tutorials, guides, videos, graphics, and handouts. User engagement activities include demonstrating basic and advanced KBase functionality to diverse groups of scientists through workshops, presentations, and booth presence at conferences, user meetings, and with individual laboratories and workgroups as necessary. Support activities include triaging and resolving user support tickets satisfactorily while communicating with other team members about persistent issues that may affect development. Responsible for gathering and analyzing feedback about KBase from users to inform development, documentation, user engagement, and support activities. The KBase Communication and Outreach Specialist will be responsible for coordinating and executing communications for KBase via newsletters, social media, and targeted digital campaigns. Additionally, this position will contribute to the coordination of KBase related activities locally around LBNL.
What You Will Do:
Demonstrate basic and advanced KBase functionality to diverse groups of scientists
Support for the resolution of user tickets
Gather and analyze feedback about KBase
Coordinate and execute communications
Research and write communications about research advances by KBase and its users
Assist in development of training materials and assessment strategies
Manage the KBase.us public facing website and social media account
What is Required:
Typically a minimum of 2 years of related experience. Bachelor's degree in microbiology, biochemistry, or another biosciences discipline preferred
Experience writing, proofing, and editing science communication materials, web content, and other related documents
Excellent written and verbal communication skills. Proficiency in written and verbal science communications.
Strong interpersonal skills to effectively work within a diverse team environment
Excellent interpersonal communication, team building, and networking skills
Ability to conduct presentations for groups of scientists with varying knowledge of computational biology
Customer service skills and willingness to assist product users
Some knowledge of scientific theories and concepts related to genomics, molecular biology, biotechnology, bioenergy, carbon cycling and biogeochemistry, industrial biotechnology and bio-based chemicals.
Demonstrated ability to work independently, apply analytical skills, problem solve, and exercise sound judgment in support of the larger team and organization.
Proficiency in Microsoft Word, PowerPoint, Excel, Google Suite, Adobe Photoshop, Illustrator, and WordPress.
Additional Desired Qualifications:
Preferred experience using KBase and/or similar bioinformatics software.
The posting shall remain open until the position is filled.
This is a full-time 1-year term appointment with the possibility of extension or conversion to Career appointment based upon satisfactory job performance, continuing availability of funds and ongoing operational needs.
Full-time, M-F, exempt (monthly paid) from overtime pay.
Salary is commensurate with experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Work will be primarily performed at KBase, West Berkeley Biocenter (Potter St.) -- Bldg. 977, 717 Potter St., Berkeley, CA.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Internal Number: 88732
About Lawrence Berkeley National Laboratory
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular... views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.