The Business Owners (BO) Tribe is responsible for acquiring, engaging and retaining customers through meeting their business banking needs. This includes driving the ANZ customer engagement program and continuing to develop and promote our customer conversation program.
The tribe has an exciting program of work and we are seeking a Data Analyst – Campaign Development to work within one of our squads delivering data driven customer contact programs to support our customer and business goals.
Role location: 833 Collins Street, Docklands, Vic
Role type: Full time, permanent
The role will be based within one of the BO squads, made up of a mix of Journey Experts, Data Scientists and Data Analysts. The role will also be part of the BO Data Chapter and wider Chapter of Chapters that have been established to foster collaboration and learning across the data community at ANZ.
The role will be responsible for the design and build of data driven customer communication campaigns, leveraging a wide variety of ANZ data and the IBM/Unica toolset. Collaboration with squad peers, Chapter, the Data & Analytics tribe and wider stakeholders will be key. There is also the opportunity to work alongside key strategic partners and to gain exposure to broader data analytics tasks as required within your squad.
Passion for data, analytics and the customer
Thrive in a collaborative working environment
Proven track record of design and build of data driven customer contact including customer profiling, campaign targeting, design, execution and ongoing performance tracking
Prior experience of using SQL, IBM/Unica (or other campaign management tools), R, Python
Hands on experience of working with databases
You have great attention to detail and focus on quality
Experience in managing a diverse range of stakeholders
You display curiosity around business problems and opportunities, bringing customer insights to decisions and how we execute
You are comfortable sharing your knowledge with others and seek out opportunities for personal learning and growth
You are proactive in identifying opportunities for improvement
Internal Number: 6740010
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