Location: Fall River, MA Category: Professional Posted On: Mon Oct 28 2019 Job Description:
POSITION TITLE: Director of Advising
DEPARTMENTS: Student Services and Enrollment Management
REPORTS TO: Vice President of Student Services and Enrollment Management
STATEMENT OF DUTIES: The Director of Advising provides senior-level vision, leadership, and administrative direction to the college's retention efforts through advising. The Director leads the Advising department, among other duties, and provides training to staff and faculty responsible for academic, career, and transfer advising efforts focused on student success. As such, the Director works collaboratively across the entire college to ensure the practice of shared governance and transparency, while helping to move the college towards comprehensive, innovative solutions to empower and meet the evolving needs of the Bristol community.
ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES:
Provide leadership, strategic vision, and evidence-based strategies for the Advising department.
Lead all proactive advising training for staff and faculty advisors consisting of academic, career, and transfer foci. Evaluate advising model regularly for effectiveness and student success impact.
Lead the development and unification of the college's retention efforts with key collaborations in Academic Affairs and Student Services and Enrollment Management.
Establish and implement short- and long-range departmental goals, objectives, policies, and operating procedures while monitoring and evaluating operational effectiveness and affecting changes required for continuous improvement.
Provide timely reports and analysis to college leadership, including the Vice President for Student Services and Enrollment Management, the President's Leadership Team, Student Services and Enrollment Management Leadership Team, Academic Affairs Leadership Team, and Institutional Research.
Ensure student records and departmental practices are following local and federal policy and guidelines.
Oversee advising on all campus locations (Attleboro, New Bedford, Taunton, and Fall River).
Use digital communication tools, to include but not limited to; email, Twitter, LinkedIn, and other social media tools, to advance Bristol's social media outreach and brand to internal and external constituents.
Hire, supervise, develop, and lead all Advising department staff, including Associate/Assistant Directors, Advisors, administrative staff, and student staff. Conduct regular performance evaluations to ensure continuous improvement and identify potential opportunities for growth. Work closely with Human Resources to create talent development plans and implement appropriate performance improvement plans.
Promote a positive and inclusive work environment that supports the professional growth of staff while fostering a commitment to excellence.
Oversee academic intervention initiatives, such as the Early Alert System.
Work collaboratively with college leadership to recommend and implement tactics that ensure the achievement of prescribed retention goals.
Prepare and monitor annual budgets for all departmental programs and activities.
Communicate information to staff and faculty via multiple platforms, including regular staff meetings and presentations to key college areas.
Implement technological resources that scale, amplify, and measure department program and service efforts, in partnership with Information Technology and Marketing and Communications.
Serve on various leadership councils for Student Services and Enrollment Management.
Actively engage with professional organizations (e.g. NACADA, NASPA) to stay current on professional development, higher education trends, and best practices.
Lead and serve on various college committees, as needed.
Focus on the Commonwealth's equity agenda by applying related best practices throughout all job functions.
Other duties as assigned.
EDUCATION AND EXPERIENCE
Minimum of a Master's degree in higher education or related field. Degree must be completed by date of hire.
Progressive leadership and administrative experience, with at least five years in a Student Affairs, Student Services, or Enrollment Management area, such as Advising, First-Year Programs, and/or Admissions.
Progressive supervision and management experience, with at least five years successfully supervising professional staff members.
Demonstrated knowledge of the proactive advising model and successful implementation to support student success.
Demonstrated training experience with staff and faculty in proactive advising strategies.
Strong interpersonal and verbal/written communication skills that reflect inclusiveness, adaptiveness, and flexibility.
Successful history of collaboration with others across divisions to build effective relationships, particularly with the Admissions, Financial Aid, Academic Affairs, Communications, and Information Technology areas.
Demonstrated knowledge and experience with Microsoft Office business software (Outlook, Word, Excel, and PowerPoint).
Experience using technology in the advising process that advances academic pathways and student retention services.
Demonstrated ability to strategically manage and grow department human and capital resources.
Commitment to the community college mission and serving the needs of first-generation and traditionally underserved populations.
Demonstrated commitment to the principles of shared governance and transparency.
Reliable transportation in order to travel to and from meetings, trainings, or campus and community locations as required.
A commitment to embracing diversity and serving the needs of a diverse population, including the ability to work effectively with a diverse student body, faculty, and staff.
Demonstrated experience with Redrock, Degree Works, Starfish, Ellucian Banner, EMS, and other related software packages.
Demonstrated expertise and commitment related to assessment and continuous improvement of enrollment and/or student services operations.
Demonstrated ability to develop and use predictive modeling and data-analytics to enhance retention initiatives.
Robust understanding and demonstrated inclusion of access, equity, and student success practices.
Demonstrated knowledge and consistent experience in using varied social media outlets on behalf of a business or organization that has proven to increase the digital footprint of the organization's brand.
Comprehensive, multi-campus community college experience.
Ability to speak a language in addition to English.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.
POSITION STATUS: This is a full-time, non-unit position with benefits, some nights and weekends required.
SALARY: Hiring range $82,000 to $92,000, commensurate with qualifications and experience.
Bristol Community College has core values rooted in student success and lifelong learning. For more than 50 years, Bristol Community College has served as a leading resource for education and workforce development in the region.
The college offers a rich variety of degree, certificate, and training programs along with flexible online offerings that lead to an associate degree, a career-ready certificate, or the ability to transfer to baccalaureate colleges throughout the state and country. The Center for Workforce and Community Education provides customized training for businesses and the community. The college also strives to put the needs of learners first with support services and career advancement opportunities that lead to student success by reducing barriers to educational access.
With locations in Attleboro, Fall River, New Bedford, and Taunton, Bristol Community College is nestled in charming Southeastern Massachusetts - a great place to learn, grow, live and work. From city life to seaside, Bristol Community College locations are in close proximity to bustling metro areas such as Boston and Providence and centrally located to the spectacular beaches and coastline of... Cape Cod, Newport, Nantucket, Martha's Vineyard, and Block Island. The area is also home to fine dining, thriving historic districts, and a short commute to New England ski areas.
The College annually serves more than 11,000 credit students and 18,000 students who participate in noncredit activities. Bristol Community College is one of the largest employers in the region and is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol Community College actively encourages candidates of all backgrounds to apply and achieve our vision to change the world by changing lives, learner by learner. Bristol Community College is a public community college accredited by the New England Association of Schools and Colleges (NEASC). www.BristolCC.edu