The Brown University Division of Advancement seeks qualified applicants for the position of Business Analyst.
The Advancement Information Services (AIS) Business Analyst position will provide application support, maintenance, troubleshooting and adaptation of the Universityâ™s enterprise Advancement Information Systems, Blackbaud CRM(BBCRM) and Blackbaud Internet Solutions(BBIS), as well as other critical applications used by the division.Â Â This position will work closely with key line of business owners within the division, as well as a number of external units across the University, to effectively document, maintain and enhance system business processes and data solutions supporting advancement daily operations and initiatives.
Bachelorâ™s degree, or equivalent combination of education and experience.
3 or more years of providing implementation and technical support of CRM software. Blackbaud product experience strongly preferred, specifically with Blackbaud CRM.
2 or more years of business analysis and/or project management experience
Experience working in a philanthropic or higher educational environment preferred.
Ability to accurately document business requirements and ERP systems' information architecture.
Strong analytical skills, including data analysis and system processes.
Strong aptitude for diagnosing end user problems, identifying and implementing solutions.
Knowledge of SQL or similar query language required, T-SQL preferred.
Understanding of standard IT policies and procedures, including usage of test environments and change procedures.
Proven history of utilizing Microsoft Excel to import, export, query and report on data.
Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance.
Working knowledge of relational database architectures preferred.
Experience with developing and implementing reporting vehicles and using CRM software to Query, extract and/or load data preferred.
Propensity for strong, internal customer service delivery and a proactive approach to user efficiency.
Excel at uncovering hidden trends in a volume of data.
Detail oriented and organized with an ability to meet deadlines.
Demonstrated history of functioning independently while working well in a team oriented environment, taking the initiative to be productive and efficient.
Ability to effectively communicate with users of diverse backgrounds and skill levels.
Assists the Department of Advancement Information Services with other duties as assigned.
Protects confidential information.
Candidates must demonstrate a willingness and ability to support a diverse and inclusive environment.
Candidates please note: all offers of employment are contingent upon a completed criminal background check and education verification satisfactory to Brown.
Applicants are asked to please provide a cover letter and resume with their applications.
Finalists may be eligible to have moving expenses fully or partially covered by Brown University.
Recruiting Start Date:
Job Posting Title:
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ155130
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.