We are a newly formed department within Stanford tasked with providing management consulting services to a highly complex university administration with hundreds of business processes and dozens of major systems. Our team of internal consultants strives to create, instill, and sustain a business improvement discipline that delivers transformed and efficient processes through a structured, data supported approach.
The Process Improvement team is instrumental in helping our various clients understand, document, and ultimately improve their business processes. This team is composed of process improvement professionals with expertise in Stanford business processes, process improvement best practices, and project selection/project management. We are in search of a team member who can provide meaningful assistance in executing process improvement projects, measurably improving business processes and providing high quality deliverables. In addition to a can-do attitude and strong work ethic, we also value your strong business judgement, professionalism, and exceptional problem-solving skills.
This is initially a 2 year fixed term position (with intent to convert to a continuing position) and provides the same benefits as a continuing employee; competitive pay that reflects market trends, and benefits that increase financial stability and promote healthy, fulfilling lives. An award-winning employer, Stanford offers an exceptional setting for professionals looking to advance their careers.
The team will support exciting and diverse projects across Stanford with varied processes and clients that are not limited to any industry.There will be countless opportunities to have a huge impact with this small team and grow!
Work with other team members to support multiple complex, high-visibility process innovation projects that span multiple central departments and disparate department and academic units.
Responsible for running smaller process improvement projects.
Responsible for the development of process maps to support process improvement projects.
Provide insights to basic improvement methodology and tools.
Assist in assessing processes to determine how to reduce rework, improve quality, improve efficiency, increase revenue and/or improve the ability to deliver desired services or outputs.
Implement our project approach and process improvement tools to maximize net improvement in targeted business processes.
Assist in analysis of operational intelligence metrics by identifying, collecting, and synthesizing key measures and performance metric targets.
Provide hands-on team facilitation, training, and process improvement subject matter expertise to business partners.
Develop and execute change management strategy relative to project and stakeholders.
Challenge current working practices; identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems.
Other duties may also be assigned.
Knowledge, skills, and abilities you bring:
Basic process improvement best practices/techniques, lean six sigma and project management skills.
Ability to work with little or no direction in environments resistant to change or unable to change quickly.
Ability to handle ambiguity in a fast-paced environment with multiple concurrent tasks and changing priorities.
Exceptional communication skills and the ability to communicate and present appropriately at all levels of the organization through written and verbal methods.
Excellent influence management skills.
Ability to work across multiple, distributed, siloed, functional groups.
Strong enterprise-wide vision, seeing the big picture, recognizing critical details and dealing with ambiguity.
Aptitude for understanding organization operations and culture and the related functional capabilities of implemented enterprise applications (custom and off-the-shelf).
Strong proficiency in Microsoft Office and software applications involving dynamic models and process flows.
Strong collaboration and teamwork skills.
Required Education and Experience:
Bachelor's degree in Science, Engineering, Accounting, Finance, Business, or other related field and two or more years of progressively responsible, relevant experience.
Certifications and Licenses:
Lean Six Sigma Green Belt certification with process improvement experience preferred.
Constantly perform desk-based computer tasks.
Occasionally stand, walk, use a telephone, lift, carry, push and pull objects that weigh up to 20 lbs., write by hand.
Rarely reach or work above shoulders, kneel/crawl, climb, twist, bend, stoop and squat, grasp forcefully, sort and file paperwork, operate foot and or hand controls, lift, carry, push and pull objects that weigh up to 21 to 40 lbs.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Travel locally, around campus.
Occasionally work evenings/weekends.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, https://adminguide.stanford.edu.
Working at Stanford:
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
Legacy and Innovation. Our new state-of-the-art campus in Redwood City is a vibrant workplace with many great amenities to take in across our 35-acre site. Attend a meeting in our new multi-faceted conference rooms. Or get in a great workout at our impressive 28,000 square-foot Recreation & Wellness Center complete with a six-lane rooftop pool and indoor basketball court.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 12000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford is an equal empl...oyment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford also welcomes applications from others who would bring additional dimensions to the University’s research, teaching and clinical missions.