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The Product Management Digital Channels - Vice President reports to Head APAC Digital Channels and will be a member of the APAC Wholesale Payments Product Management Team.
Understand the digital banking needs of corporate clients and FI that connect to the bank for payments initiation and reporting needs via web, mobile, file based access using Host to Host connectivity across the Asia-Pacific (APAC) countries.
Develop and execute the product strategy and roadmap for - Internet Banking and File Management Services - Planning and execution throughout the product lifecycle, leading the collaboration with technology partners to deliver the roadmap on time and within budgets.
Working on client proposals and RFP responses and assisting sales and implementation teams to onboard new clients and be an advocate for product adoption and cross-sell other digital services, prepare and deliver presentations at client events.
Specific responsibilities include:
Define the product vision and execute program/initiatives to deliver on this vision.
Understand and analyze industry trends affecting digital channels,
API/Open Banking, including Risk & Regulatory developments across the various APAC countries and the Competitive Landscape.
Identify and deliver product enhancements that meet client needs and/or offers competitive advantage.
Identify, engage and work with external Third Parties where necessary.
Commercialization of products - increase product penetration, retention and usage in APAC.
Track product performance and identify challenges/opportunities to increase the effectiveness of the product set in meeting internal stakeholders/ client needs.
Manage all product-related activities and work closely with internal stakeholders - Sales, Marketing, Legal, Compliance, Technology, Operations, Training, Project Office and Client Service. This extends to business launch activities too, and may involve internal & external training and targeted client events.
Provide leadership for the Digital Channels product sets.
The individual should meet the following qualifications:
Over 8-10 years working experience in Digital Channels solutions for in financial services, experience within corporate client segment is highly desired.
Ability to work with minimum supervision and take end to end responsibility of assigned products and geographies for Digital Channels offerings. Good working level knowledge of regulatory requirements on e-Banking across APAC countries.
Proven track record in managing the product development life cycle, prioritizing features based on client demand and continuously review the feature backlog for delivering best-in-class client experience.
Strong ability to influence cross-functional areas without formal authority.
Technical background on digital technologies and payment systems will be an advantage.
Exceptional written, presentation and oral communication skills.
Required qualifications include:
BA/BS in Management / Marketing / Economics or a related discipline. Masters is a plus.
Financial services exposure through work experience.
Intimate working level knowledge of eBanking solutions - Internet Banking, Financial Systems Integration.
Superior analytical skills including strong working knowledge of office tools (e.g. MS-Excel, Power Point).
Excellent work ethic.
Internal Number: 6654534
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