As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a “Great College to Work For” for four consecutive years.
The Michael G. Foster School Of Business has an outstanding opportunity for SALESFORCE™ ADMINISTRATOR.
The Michael G. Foster School of Business at the University of Washington is seeking a qualified Salesforce™ administrator to join our team. We have been using Salesforce™ for almost a year and are getting ready to expand to Salesforce Communities™ and Pardot™, as well as an open source custom Salesforce™ tool for academic program applications.
In this position you will be working with Salesforce™ at one of the top business schools in the world. You will be able to build custom data objects, flows, and processes to create great customer service tools for our students, staff, faculty, and outside contacts. There are three main areas of focus: 1: Administration: you will work with the CRM team to keep Salesforce™ up to date, secure, and functioning. You will manage data policies, workflow processes, and custom data objects/fields in accordance with our governance group. 2. Service: you will set up data, systems, and tools to enable supported departments to perform their work. 3. Training: You will teach users how to use Salesforce™, build their own systems within Salesforce, and manage data properly.
As a Salesforce administrator you will not only use your existing skills, but be challenged to develop new skills as we implement cutting edge solutions and integrations with other systems. This position will also provide experience working directly with internal and external customers. We will be retiring another CRM and performing transition work to bring data into Salesforce™ while continuing to support existing workloads.
Working at the University of Washington has a wide array of benefits, including excellent healthcare options, generous retirement plans, excellent leave policies, and real work-life balance.
Bachelor degree in business or a scientific/technical field
Minimum 2-3 years experience in CRM Administration in Salesforce including data architecture, coding, configuring, access management, and training
Salesforce Administrator Certification Salesforce administration experience with Lightning, EDA/HEDA, Communities, Pardot, Triggers, and Flow.
Understanding of the Foster School programs and departments and the services and programs they provide.
Experience working with developers on CRM integration tools.
Experience with marketing campaigns, donor relations, event management, and data analysis.
Strong skills with standard software including Slack, G Suite, Microsoft Office, Microsoft Teams Teams, Sharepoint, and SQL queries. PCI Compliance Experience.
Excellent communication skills in digital, written, verbal, and face-to-face scenarios.
Professional time and workload management skills.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.