About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: The Senior Director of Product Management will serve as a leader in delivering new and innovative products to the students, customers, and end-users of Northeastern University. This position will embrace industry-aligned best practices in product management and evidence-based, best-in-class learning experience design for the and the broader mission of the university. This individual will oversee general operations of the OEL Product Management team and be responsible for the mentoring and management of staff, to serve as a voice of innovation and to support the efforts of his/her team to deliver captivatingly rich, learner-centric learning experiences, from non-credit learning modules to full academic course experiences. He/she will develop appropriate professional development opportunities and process enhancements for team and individual growth.
This role presents significant technical, analytical, and leadership opportunities with enormous potential for business impact. Successful candidates will be entrepreneurial and creative problem solvers who are able to lead high-performing cross functional teams that bring vision to reality. Candidates must feel comfortable both working with the big picture strategy while also be able to dive deep into the specific details of a product while simultaneously defining and communicating front-line vision as a key leader within Northeastern University global system.
This role also requires the candidate to be able to identify and cultivate programmatic and institutional opportunities to bring to market new products, including both credit and noncredit offerings. S/he works cross-functionally with internal and external academic stakeholders and industry experts to define the vision for the program, ideate with partners, define the requirements and express this as a scope of work- all with consideration of emerging trends in online learning to ensure Northeastern University's leadership position.
The Senior Director will supervise a team of Product Managers and Senior Product Managers who each are responsible for managing a portfolio of university products and will serve as the principal team member responsible for overseeing a product team'. Product teams serve as a primary delivery vehicle for full-cycle product development from ideation, design and development, quality assurance, deployment and delivery, to maintenance. This team will work cross-functionally in a heavily matrixed environment to support the pipeline of new and revised products for the OEL team. A product team will also include a lead Learning Experience Designer, and an Assistant Project Manager who will, together with the Product Manager, lead the active development of the portfolio. In addition to the core team, a product team may include one or more instructional designers, multimedia development staff (videographers, animators and graphic artists), as well as significant human resourcing from multiple vendor partners.
The Senior Director will also be responsible for the execution of a portfolio of high-profile projects aligned to specific institutional goals, supported by key metrics including revenue goals. To execute on this portfolio the Senior Director will also be responsible for leading a product team.
This position reports and works in close collaboration with the Assistant Vice President of Digital Learning.
Responsibilities: This person will be responsible for and/or demonstrate the following skills or experiences:
- In collaboration with peers, leadership and in consultation with the design team and creative team, manage the portfolio of to ensure timely completion of design and learning experience projects, while maintaining a high-quality end product. Proactively implement needed updates, changes, upgrades as necessary to ensure the design process is on the cutting edge of best practices in online course development in higher-education and supports the mission and goals of OEL Digital Learning and NU.
-Lead the conceptual design and scoping of new educational programming in collaboration with other units within the Chancellor's Office, academic program leadership, business partners, and industry consultants.
- In close partnership with the Project Management team, provide strong project management skills to ensure appropriate resource allocation and the on-time design, development and launch of programs and courses in market.
- Engage and foster relationships with academic leaders, faculty and campus community. Trouble-shoot issues as they arise at any point in the program development process.
- Experience with instructional design approaches, evidenced-based design and experiential learning approaches for online (design, development skills, knowledge and application of evidence-based approaches, research and trends).
- Demonstrate strong interpersonal communication skills, enthusiasm, positive attitude, ability to communicate with peers and colleagues around difficult and challenging discussions in an objective and proactive manner
- Develop with team and leadership innovate systems for monitoring academic quality, student engagement and student success in assigned programs.
- Engage and foster relationships with faculty and campus community. Trouble-shoot issues as they arise at any point in the program development process.
Qualifications: This position requires a Master's degree in Product Management, Learning Experience Design or Instructional Design or a related field and or extensive demonstrated equivalent work experience. The candidate must have a minimum of 10 years' experience working in a product management role or in higher education with a track record of innovation with learning products and technology development and an understanding of learning science principles and technology trends. He/she must be able to work strategically with many constituencies, peers, faculty, students, campus administrators and leadership etc. Experience building, leading and managing a team of full-time professionals is required. Teamwork and strong organizational and interpersonal skills are essential. He/she must have the ability to thrive in a fast-paced environment; and ability to understand the online design processes. A thorough knowledge and experience with best in class approaches to online learning required.
Salary Grade: 14
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.