Christiana Care Heath System (CCHS) is looking for a motivated and skilled Data Analyst to work closely and support a portfolio of projects in the Office of Transformation. The Office of Transformation (OT) is responsible for evaluating and determining how Christiana Care can harness emerging technologies and other innovations to improve the health of those we serve focusing on population health management, exceptional patient/consumer experience and improved system performance.
The Data Analyst of the Office of Transformation will work closely with the OT project managers to define, measure, and communicate value metrics and key performance indicators that connect directly to project outcomes. The projects involve many internal and external stakeholders across many of the functional and service areas in CCHS. The projects will involve cutting edge technologies that are changing the healthcare market. The projects will deliver value through existing process optimization and the creation of new processes and services.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works with OT project managers and stakeholders to define, create, measure and monitor key metrics that drive outcomes.
Demonstrates expertise in the use of analytical and statistical tools and techniques (e.g., hypothesis testing, statistical process control, distribution, and control charts) to identify when, where, and how to measure processes and systems and make decisions supported by data.
Establishes and performs quality control checks for assigned databases, reports, and dashboards. Remediates issues as they are identified.
Works side-by-side with operational units to lead transformational projects without impeding daily operations.
Networks with other organizations for best practices and initiates change resulting in reductions in patient harm.
Analyzes and presents detailed clinical utilization, financial and other information to support the projects (utilization rates, staffing levels, clinical outcomes, cost, etc.)
Enhances the understandings of project/program through interactions with physicians, nurses, administrative staff and other members of the healthcare team.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor's Degree required; Master's preferred
At least five (5) years of data analysis experience
Process improvement certification preferred (e.g. Lean Six Sigma)
Experience with health care applications (e.g. electronic health records, preferably Cerner Millennium solutions) and associated processes
Experience with reporting / analytic technologies such as Tableau, PowerBI, Qlikview, Alteryx, SQL (or other databases) Reporting Services, and Minitab
Experience or knowledge of the following technologies and standards: HL7, FHIR, CCL, APIs, and web services
Internal Number: JR50621
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.