The Pediatric Surgery Quality Collaborative (PSQC) Senior Program Manager (Senior Program Manager - Research) is responsible for the oversight, overall performance, and strategic direction of the PSQC program. The manager partners with clinical champions at PSQC participating hospitals to identify and implement best practices and to fast track quality improvement efforts. The manager develops, plans, maintains research and policy analysis. Oversees the general running of the center.
POSITION KEY ACCOUNTABILITIES:
Oversees overall operations of multiple quality improvement research programs. Leading the design and implementation of collaborative-wide quality improvement studies evaluating treatments and improving the care of patients.
Ascertain key contacts at various centers for roles and responsibilities (e.g. program managers, surgeon champions, SCRs, quality department leads, etc.)
Conduct planning calls and monthly conference calls as applicable; manage various email communications for progress and meeting deadlines. Organizes regular calls/meetings of the executive committee
Develops Gantt charts and timelines for multiple projects and key deliverables
Identify projects based on outcomes performance and review of reports (NSQIP)
Manages the annual budget and is responsible for the overall fiscal management of the program.
Assists in grant proposals to both private foundations and governmental agencies. May work closely with the Office of Sponsored Projects on the submission of grants.
Ensures the support and success of all member hospitals through the management of collaborative communications, training and education, and monitoring of program compliance and implementation of Quality Improvement Initiatives.
Plans in person meetings including agendas, hotels, meeting space, A/V support, catering, etc. (1-2 per year).
Crafts presentations to be given with regards to the collaborative (including results of data analysis, QI initiatives, overall progress, etc.
Develops and refines all data usage agreements (DUAs) and non-disclosures agreements. Maintains current records of DUAs.
Create compliant infrastructure for the collaborative, assures PHI protection as well as equitable sharing of data, resources, and any analysis.
Manages data from centers on multiple projects. Conduct basic analysis on large data sets; conducts literature review and research to identify best practices in existence; constructs abstracts for scientific meetings, presentations, and publication.
Communicates with community and professionals to share objectives and outcomes. Prepares/makes oral presentations at professional meetings. May also participate in
Stays abreast of new and updated protocols for the program working closely with IRB.
Use knowledge to assist and train sites on specific Quality Control initiatives and manage multiple locations
Create appropriate dynamic website content aligned to the collaborative mission, adding/removing information from website, and contributing to university guidelines and strategic goals for web-related issues.
Manages Humans Resources activities or gives direct input for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
Other duties as assigned.
Depending on projects may require advanced level grant writing skills.
Depending on projects may require Registered Nurse within the State of Texas.
Depending on projects may require Clinical Research Coordinator certification.
May require program specific certifications.
Bachelor’s Degree from an accredited college or university required in nursing, allied health, risk management or other health care related fields. Master’s degree from an accredited college or university is preferred.
Seven years of applicable experience required:
May substitute required experience with equivalent years of education beyond the minimum education requirement. Years of experience varies based on education level.
Experience in research, perinatal or surgical setting
Quality and/or process improvement training/education (Six Sigma, LEAN, and Robust Process Improvement) is preferred.
Ability to identify, assess and resolve highly complex problems relating to the delivery of medical services to members.
Knowledge of known quality initiatives such as National Surgical Quality Improvement Program preferred.
Knowledge of project management principles preferred.
Excellent written and verbal communication
Excellent organizational, planning and implementation skills with attention to detail and customer service
Excellent statistical, analytical, problem-solving and decision making
Good interpersonal/team relations
Exerts up to 10 pounds of force occasionally and/or a negligible amount of constantly to move objects. This position may include work involving potentially hazardous chemical, biological or radioactive agents.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
Additional Salary Information: commensurate education and experience
Internal Number: 190002HL
About The University of Texas Health Science Center at Houston (UTHealth)
Established in 1972 by The University of Texas System Board of Regents, The University of Texas Health Science Center at Houston (UTHealth) is Houston’s Health University and Texas’ resource for health care education, innovation, scientific discovery and excellence in patient care. The most comprehensive academic health center in the UT System and the U.S. Gulf Coast region, UTHealth is home to schools of biomedical informatics, biomedical sciences, dentistry, nursing and public health and the John P. and Kathrine G. McGovern Medical School. UTHealth includes The University of Texas Harris County Psychiatric Center, as well as the growing clinical practices UT Physicians, UT Dentists and UT Health Services. The university’s primary teaching hospitals are Memorial Hermann-Texas Medical Center, Children’s Memorial Hermann Hospital and Harris Health Lyndon B. Johnson Hospital.
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