OVERVIEW: At the Carlson School, we believe that innovative education is driven by a diverse mix of backgrounds, experiences, and thoughts. Our vision is to prepare students to be global business leaders and challenge them to use business as a force for good by building a community that recognizes the value of diversity and inclusion and understands power, privilege, and inequity. The program coordinator promotes this vision by working professionally and effectively with internal and external stakeholders to support the work of the Undergraduate Program.
The Employer Engagement Program Coordinator plays a critical role in supporting the Employer Engagement team in the Undergraduate Business Career Center (UBCC). The primary responsibility for this position is managing the logistics and operations of on-campus recruiting activities, including on-campus interviews, employer info sessions and Snack Stops. This position also heavily uses the recruitment management program, GoldPASS powered by Handshake, and maintains a strong relationship with University wide Handshake users group. The position is responsible for assisting the Employer Engagement team with administrative and data collection needs, including collection of annual employment outcomes data. In addition to the expected technical skills, the Undergraduate Program values soft skills that foster programmatic guiding principles – “ We before I, Why before how, and Work before Reward.”
We Before I: Put the needs of many before the needs of the individual; a self-aware team player with the ability to generate trust through influential and welcoming interpersonal skills
Why Before How: Ask questions about purpose before making decisions, pause and reflect before taking action; demonstrates good judgment, critical thinking, problem-solving, integrity, and tact.
Work Before Reward: Take on any challenge with an unassuming and unrelenting work ethic; demonstrates professionalism, productivity, resilience, and grit.
Employer Engagement & Recruiting Operations (60%)
Provide exceptional customer service by evaluating employer needs and assisting in their navigation of resources and additional points of contact throughout the University of Minnesota and Carlson School of Management.
Manage primary communication outlet, CarlsonGoldPASS email account, by responding in a timely manner to all emails, communicating UBCC policies to employers regarding external job postings, access to Handshake, etc.
Manage on-campus interview operations for undergraduate, Master of Accountancy (MAcc) and Masters of Business Taxation (MBT) students in partnership with Employer Engagement Team. Duties include finalizing interview schedules, printing interview packets, printing room signs, ordering lunches, and other duties as needed.
Anticipate and resolve issues with job postings, on-campus interviews, scheduling arrangements via GoldPASS powered by Handshake system.
Partner with Employer Engagement Team to ensure the employer’s on-campus experience is efficient and the employer leaves with a positive impression of the Carlson School.
Partner with Undergraduate Program front desk team on management of approving jobs and employers via GoldPASS powered by Handshake. Train all student and staff employees on approval process as set by University wide users group.
Contact and counsel employers interested in posting jobs to walk them through the process of on-line posting when needed. Exercise judgment in approving employer applications and job postings in Handshake to ensure appropriateness, quality, and diversity of opportunities.
Oversee Employer Recruiting Policy website. Update content when needed and ensure the information provided is accurate.
Document changes and improvements on-going to ensure processes are efficient and timely.
Employer Events (25%)
Effectively execute, in partnership with Employer Engagement team, all externally focused recruiting events.
Manage Snack Stops program including developing annual marketing plan and outreach to employers, scheduling of employers, confirming logistics, assisting with employer check-in and set up and ensuring their visit to campus is smooth.
Serve on Career Fair Planning committee for two large and complex Undergraduate Career and Internship Fairs per academic year, attended by 200 employers and 1,500 students annually.
Manage logistics for local and national student career treks, including scheduling site visits with employers and alums, finalizing schedules and communication pertinent information with hosts.
Maintain list of employer volunteers for UBCC hosted events and collaborate with Student Services team to schedule volunteers for events throughout the academic year.
Ensure evaluation of events, preparing reports and trend data.
Maintain and build relationships with external vendors as well as university facilities managers.
Organize annual Employer Appreciation Gift by gathering recruiting contacts and facilitating the delivery of gifts to each contact in conjunction with Employer Engagement Team.
Responsible for logistics of bi-annual Employer Advisory Council including room reservation, food ordering, gifts and printing necessary materials.
Student Employment Data Collection (10%)
Oversee day-to-day collection of data for both full-time and internship outcomes including managing Qualtrics survey, maintaining accurate spreadsheets year over year, and providing weekly updates to Associate Director and UBCC Director.
Partner with Associate Director and Communications Specialist to produce annual employment handouts for current students.
Serve as UBCC point of contact for student reports pulled from PeopleSoft.
Processing expense reports as needed.
Search committee support, as needed.
Other duties as assigned.
** The employer reserves the right to change or assign other duties to this position **
*MINIMUM / ESSENTIAL QUALIFICATIONS:
High School Diploma/GED and five years related experience to include project management. Coursework in a related field may substitute for some years of experience.
Basic Microsoft Office knowledge (including Word and Excel)
Previous customer service experience
Experience in a fast paced, service-oriented, teamwork-driven environment
Excellent communication (both written and oral) and organizational skills
*PREFERRED QUALIFICATIONS / SELECTION CRITERIA:
Advanced Microsoft Office knowledge (including Word and Excel)
Experience with data collection and management.
Evidence of superior organizational skills
Knowledge of University of Minnesota calendar and email systems
Experience in working across diverse teams of staff
Demonstrated work in a professional business setting
Previous experience with event or program management
Internal Number: 333483
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.