1)Â Serve as Academic Advisor to 125-160 masterâ™s students 2)Â Serve as first point of contact for all needs for assigned advisees. Learn essentials of financial aid, billing, registration, and campus services to best assist students. 3)Â Conduct intake advising meetings with all advisees at the beginning of the year 4)Â Keep accurate advising notes in a database/CRM system (Salesforce) 5)Â Monitor each studentâ™s progress toward degree completion, intervening appropriately as needed 6)Â Conduct accurate graduation degree audits for all advisees 7)Â Gain expertise about Harris curriculum and courses in other divisions at the University to best guide student course selection 8)Â Collaborate with other student-facing offices to best understand programmatic and career opportunities which enhance the student experience 9)Â Identify and communicate student needs and interests to Harris Administration to help shape curriculum and co-curricular offerings 10)Â Create official letters and other necessary documentation for studentsâ™ scholarship providers and other sponsors as needed 11)Â Monitor all advisees enrollments and update tuition projections each month 12)Â Serve as a support for Harrisâ™ large international student population, including assisting advisees with CPT and OPT paperwork and acting as a liaison to the Office of International Affairs (OIA) 13)Â Coordinate the creation of resources for all advisors to share information 14)Â Collaborate extensively with the Harris academic advising team to ensure alignment in practices and give students the best possible service. 15)Â Collaborate with the Assistant Dean of Students or Dean of Students on leaves of absence and other complex student cases 16)Â Create a comprehensive resource for information for students to replace the current website student portal 17)Â In collaboration with the Student Life team, create resources for admitted students to ensure that they have the information they need to prepare academically to enter Harris 18)Â Monitor and update information related to academics on the Harris website on an ongoing basis 19)Â Manage and moderate student listserv communications and manage the Harris Student Affairs email inbox 20)Â Create advertising and communications for ASA (Academic and Student Affairs) and student programming 21)Â Coordinate with the Assistant Dean of Students: Academic Services and Advising manage academic support services to students 22)Â Manage the Core Tutoring Program, including the hiring of tutors, tracking of hours, reporting, and compensation 23)Â Assist with the management of Jumpstart and Math Camp â“ Harrisâ™s pre-orientation math refresher courses
1)Â Interest in working in a student facing, high touch environment 2)Â Student-centered approach and willingness to go the extra mile for students 3)Â Excellent written and verbal communication skills 4)Â Strong organization and project management skills 5)Â Professional demeanor, including tact, discretion, and a customer-service oriented approach to the job required 6)Â Ability to quickly garner credibility with students 7)Â Ability to problem solve with minimal supervision, exercise good judgment, prioritize, and work under pressure during high volume timesÂ 8)Â Demonstrated ability to review and prioritize work in order to take appropriate actions without advanced approval, ensuring close attention to detail 9)Â Ability to work collegially and collaboratively in a team setting 10)Â Ability to work in an open office environment 11)Â Knowledge of and eagerness to root workÂ in student development theory and best practices 12)Â Experience updating websites preferred. Familiarity with design and layout programs (e.g. Adobe Creative Suite) and HTML email programs (e.g. MailChimp) useful but not required. 13)Â Ability to operate Microsoft Word, Excel, the internet and email at the intermediate level
Education, Experience, and Certifications
Preferred Qualifications Education
1)Â Bachelorâ™s degree.
2) Masterâ™s degree.
3) Degree in public policy, student development, student affairs, higher education, counseling, or similar.
1)Â Academic advising experience strongly 2)Â Familiarity with academic information systems and database systems 3)Â Familiarity with higher education environment
1) Resume 2) Cover letter NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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