PRC is hiring an Adult Computer Literacy Coordinator to work 40 hours/week to coordinate computer literacy program activities at multiple locations, ensuring services are delivered according to program procedures and guidelines. Duties include training and supporting program volunteers, managing schedules, communicating with partner organizations and collecting program data. Using a multi-pronged approach to digital literacy, the Adult Computer Literacy Program serves more than 1000 individuals each year by providing opportunities to learn new skills, gain confidence, earn certifications, and enter the digital age. Free computer classes are taught at Wheaton, Westmont and 8 partner locations by over 110 volunteer instructors.
The Adult Computer Literacy Coordinator is a part of the Adult Learning and Literacy (ALL) team supervised by the Director of ALL. The Coordinator’s primary office will be located in Westmont (104 Chestnut Ave) and traveling to local sites will be required. Candidate must have a valid Illinois driver’s license, access to a vehicle, be able to lift 25 lbs. and be able to work some evening and weekends when necessary.
POSITION ESSENTIAL FUNCTIONS
Supervise and participate, as needed, in Computer Literacy programming by providing instruction to clients, specialized support to volunteers and assessment of client needs
Register and administer assessments for clients seeking computer literacy services
Ensure application materials are complete for Computer Literacy volunteers
Assist with recruiting, screening and providing training to Computer Literacy Program volunteers
Receive and track Computer Literacy Service inquiries (in person, phone and voicemail), respond to requests by providing initial level of pre-screening and information and make appropriate referrals
Schedule multi-site programs and classes at locations including assigning volunteer instructors and securing necessary resources
Receive and track Computer Literacy Volunteer instructor issues and inquires (in person, phone and voicemail) and appropriately respond to ensure continuation of service
Distribute PRC program information to clients and volunteers
Assist in creating and disseminating specific literacy and computer literacy services information to increase enrollment in services
Build positive relationships with appropriate PRC staff members, volunteers, and community organizations to maintain high levels of program enrollment
EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor’s degree required with major coursework in education or other related field
3 years’ experience teaching adults required
Experience working with linguistically and culturally diverse client population, preferred
Bilingual Spanish preferred
Experience working with volunteers preferred
Experience working with people with learning disabilities or adaptive teaching approaches preferred
ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES REQUIRED
Commitment to PRC’s mission, values, and community focus
Possess a demonstrated interest in promoting adult digital literacy education
Desire to work in social services; compassion for the struggles of adult learners
Ability to effectively promote PRC and the Adult Learning and Literacy Program to other organizations
Ability to work independently, with a team, and with a diverse group of individuals
Ability to work effectively with volunteers, with people from other countries & with people speaking other languages
Ability to supervise and engage volunteer staff
Must demonstrate professionalism, flexibility, good judgment and commitment to teamwork
Adaptable to new and changing technology and software
Excellent organizational skills
Good verbal, written and presentation skills
Ability to respond appropriately in varied situations
Advanced knowledge of MS Office, Outlook and Internet search engines
PEOPLE’S RESOURCE CENTER OVERVIEW
People's Resource Center (PRC) is a not-for-profit, social service organization founded in 1975 by community members looking to help neighbors who were facing financial hardship. Inspired by social justice heroes like Martin Luther King, Jr., Dorothy Day and Jane Addams, founders Dorothy McIntyre, Father Tom Peyton and a group of volunteers sought to do more than start a local food pantry.
Today, PRC meets people’s basic needs by providing nearly 27,000 DuPage residents access to food, clothing, connections to mainstream social services and emergency financial assistance. In addition to our basic needs assistance, PRC offers empowerment programs including job assistance, literacy tutoring, computer training and art classes. Services are provided from 2 owned facilities – Wheaton, IL and Westmont, IL and from over 30 partner locations throughout DuPage County.
The values that guide our actions and decisions and that are embedded in our culture are:
Dignity and Respect: Recognizing the dignity of each person who comes to us, we create a welcoming and respectful environment in all of our programs and communication.
Creative and Innovative: We express our mission directly. We try things in the community. We are willing to jump in to new areas in order to address an unmet need.
Responsible Stewards: We welcome those who need resources, as well as those with resources to share.
Compassionate: We listen, we encourage, we try to get to know our families, we provide some help and guidance, we advocate, in a spirit of kindness and compassion.
Integrity: We place a high priority in living out of our principles, in our relationships, programs, and organizational practices.
PRC offers a generous compensation and benefits package to our full time employees, including:
Medical insurance – HMO, PPO (80% employer paid)
Dental insurance – PPO (80% employer paid)
Flexible Spending Account participation
Short Term Disability (100% employer paid)
Life Insurance (100% employer paid)
SIMPLE IRA retirement plan & company match
23 days of Paid Time Off (PTO)
12 paid holiday
About People's Resource Center
Organizational OverviewMissionThe mission of People's Resource Center is to respond to basic human needs, promote dignity and justice, and create a future of hope and opportunity for the residents of DuPage County, Illinois through discovering and sharing personal and community resources.VisionPeople’s Resource Center will be recognized in DuPage County for excellence of service, for well-integrated support services, for our neighborhood partnerships, and for advocacy that promotes just and sustainable communities.Values •Dignity and Respect: Recognizing the dignity of each person who comes to us, we create a welcoming and respectful environment in all of our programs and communication.•Creative and Innovative: We express our mission directly. We try things in the community. We are willing to jump in to new areas in order to address an unmet need.•Responsible Stewards: We welcome those who need resources, as well as those with resources to share.•Compassionate: We listen, we encourage, we try to get to know our families, we provide some help and guidance, we advocate, in a spirit of kindness and compassion.•Integrity: We place a high priority in living out of our principles, in our... relationships, programs, and organizational practices.People's Resource Center (PRC) is a grassroots organization in DuPage County, Illinois, founded in 1975 by community members looking to help neighbors who were facing financial hardship. Inspired by social justice heroes like Martin Luther King, Jr., Dorothy Day and Jane Addams, founders Dorothy McIntyre, Father Tom Peyton and a group of volunteers sought to do more than start a local food pantry. They wanted to build an organization across DuPage County that would help people overcome the isolating experience of poverty in the suburbs. In a small house on a quiet street in Wheaton, Illinois, they asked their friends to bring sacks of groceries and opened the doors. That first year they shared food with 125 local families.Today, PRC operates one of the largest food pantry programs in the western Chicago suburbs, providing nearly 32,000 low-income DuPage County residents with basic human services and relationship-based educational programs to create paths to self-sufficiency. PRC’s programs include the following: full choice food pantries, clothes closets, social services, homeless prevention services, job search coaching, adult literacy instruction, computer technology access and training, citizenship classes, and art enrichment classes for children and adults. All PRC services are provided FREE to client families, eliminating cost as a barrier to access. The Board of Director’s is currently comprised of 17 highly committed members of the community that abide by term limits. PRC has a staff of 41 paid full and part-time employees and a dedicated volunteer base of over 2,500 individuals. PRC’s FY2017 operating expenses exceeded $9.4 million.