Job Title: CSCC/Otterbein Dual Enrollment Program Coordinator & Advisor
Department: New Student Programs
Location: Columbus Campus
Employment Type: Staff
Employment Status: Temporary
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Schedule: M-F 8:00AM-5:00PM with evenings and weekends as needed. Hours will be divided between CSCC and Otterbein locations.
End Date(if applicable): 5/31/2021
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio. The City
Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.
This Coordinator role provides both direct student advising support and also project management for the Dual Enrollment partnership between Otterbein University and Columbus State Community College. This individual assists students with identifying resources needed to address their individual circumstances and potential barriers in their plans to attend Columbus State and transition to Otterbein University; and will work closely with Otterbein staff members to coordinate additional services according to the needs of the students to which they provide assistance.
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee, Collaboration, Adaptability, Continuous Learning, Coaching, Resolving Conflict, Quality Orientation, Valuing Differences, Decision Making, Communication and Work Standards
ESSENTIAL JOB FUNCTIONS
Student Advising and Support
Assist in the management of the Dual Enrollment partnership between Otterbein University and Columbus State Community College. Advises students on course selection, pre-requisites and transfer processes in person, over the phone or other delivery formats as needed. Represent the Dual Enrollment program on selected campus committees (on both campuses). Maintain advising knowledge and practice relevant to both campuses and respective curriculum. Regularly meet with students enrolled in the Dual Admission program. Share resources available for students relating to dependency needs. Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, course selection, registration. Counsels students regarding career exploration, retention concerns, and financial literacy. Facilitate presentations to students, business partners and community members. Advises students on academic pathway tracks, course selection, prerequisites and transfer processes in person, via phone, e-mail or other delivery formats as needed.
Provides direct student and applicant service, counseling students in person and over the phone. Collaborate with the key stakeholders on each campus. This includes, but is not limited to the office(s) of Admission, Student Life, Academic Advising Units at Columbus State and the office(s) of Admissions, Center for Student Success and Academic Affairs at Otterbein University.
Completes and maintains required documentation; Keeps accurate records. Coordinate, compile and develop reports of student progress, and other relevant data as needed. Maintains confidentiality of student files and other sensitive subject matter. Collects and maintains student contact for reporting purposes.
Other Duties and Responsibilities
Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners. Hours may include working outside of a normal workweek schedule as well as working at both CSCC and Otterbein campuses. *Regular, predictable, and punctual attendance is required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and occasionally stands and walks. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls when installing hardware or software. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts computers or other items or exerts up to 25 pounds. Employee utilized hands and feet to operate motor vehicle through College property.
Normal working conditions with regular exposure to dirt, dust, debris and smells. Employee is occasionally exposed to moving parts or other risks, which could result in minor cuts, burns or other situations that may injure, with risk of electrical shock or exposure to radiation. Fumes, airborne particles, toxic or caustic materials are also occasionally exposed to employees.
Knowledge, Skills and Abilities: Knowledge of: college student development; academic assessment and advising practices; college and career readiness; Federal Financial Aid regulations and documentation; federal immigration regulations; international document verification; cultural diversity; college and community resources; management and leadership practices in higher education. Ability to: effectively work with persons of varying cultures and backgrounds; work independently; navigate complex and multifaceted institutions/organizations; demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; actively listen and provide empathetic support; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine inquires; maintain confidential and sensitive information; maintain accurate and complete work records; planning, scheduling and organization work. Skill in : problem solving; attention to detail; maintaining documentation and records; verbal and written communications; maintaining good public relations; customer service; operating general office equipment; general typing; application of job software programs and applications, and standard office practices and procedures; interpreting and implementing federal, state and common policies and procedures.
Minimum Qualifications: Master's Degree in Student Personnel, Counseling, Guidance, or related field. Three (3) years progressively responsible experience in student advising and support. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications: Experience at both Community College and 4-year private institutions; program development & assessment; knowledge and understanding of university transfer programs and academic curriculum.
Additional Information: This position is temporary through May 2021 with potential continuation.
Internal Number: req2706_1569614641
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.