Cornell IT is looking for a Salesforce Developer to join our Salesforce team and help us design, develop, and deploy innovative CRM (constituent relationship management) solutions to support areas such as: corporate foundation relations, academic advising and student engagement. If you are passionate about working with technology, learning new things, collaborating with others and solving complex problems then this may be the position for you.
The Salesforce Developer will participate in the design, development, configuration, enhancement, integration, reporting and maintenance of complex applications built on the Salesforce platform. This person must have a strong understanding of Salesforce Declarative Programming and Administration (develop code, custom objects, Visual Force pages, Apex, reports, workflows and assignment rules).
Primary responsibilities include:
Salesforce development and operational support for Service Cloud, Salesforce Communities and bolt-on applications
Analyze and build solutions for large-scale, complex problems on the Salesforce.com platform
Work with standard and custom Salesforce objects and their integration with external applications
Integrate Salesforce.com with enterprise-level applications though all available integration channels. Develop data imports/exports using API framework and integration tools
Interface directly with customers, staff, IT colleagues, and other stakeholders to identify user requirements, assess available technologies, and recommend solution options
Assess design and objectives for the assigned project phases and recommend strategies and tactics to achieve business needs
Manage data including duplication avoidance, validations, security, data transformations, data quality/integrity and conversions
Integrate 3rd party systems with Salesforce and maintain awareness of common 3rd party solution providers
Provide technical leadership
Conduct solution reviews with functional and technical teams prior to and post design and development activities. Ensure solution is scalable, is aligned with product roadmaps, best practices and meets customers' business requirements
Prepare design specifications and test plans
Define, deploy and maintain the Salesforce security model for user access (roles, profiles, hierarchies, sharing models etc).
Estimate scope for development efforts
Maintain system documentation, technical documentation and standard operating procedures
Evaluate new tools and Salesforce updates as they become available and implement where appropriate
Bachelor's degree in information technology/computer science or related field, with five (5) or more years of Salesforce experience; OR, equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Experience and knowledge in the following areas required:
Experience developing and administering on the Salesforce.com platform and working in Salesforce Service Cloud and Salesforce Communities.
Salesforce.com development tools and techniques, e.g. APEX language, Salesforce.com custom development, triggers, controllers, Salesforce.com, APIs, dashboards etc.
Salesforce security model
software development/programming, architecture, lifecycle methodologies and operational support best practices
object-oriented, software development patterns/principles, such as Java, C#, C++
SQL, database design concepts and understanding of relational databases
real-time database integration; experience with integration on the Salesforce.com platform
designing test plans and evaluating effectiveness
Required skills and abilities include:
Highly accurate with meticulous attention to detail
Excellent troubleshooting skills with the ability to analyze and resolve difficult problems quickly
Working effectively on multiple projects involving various end users, meet deadlines and proactively communicate status updates
Working with highly collaborative teams and project management methodologies (Agile experience desirable)
Effectively communicating technical concepts to other technical staff members as well as non-technical members of the organization
Demonstrated calm under pressure
Proactive contributor with an eagerness to learn
Participation in knowledge sharing and mentorship
Demonstrated aptitude for learning new technologies
Adept with changing priorities, ability to multi-task, and handle urgent interruptions with high level of professionalism and a positive attitude
Certified Salesforce Developer
Certified Salesforce Administrator
Salesforce Lightning and Wave experience desirable
No Visa sponsorship available for this position.
No relocation assistance available for this position.
University Job Title:
Systems Administrator IV
Pay Rate Type:
Number of Openings:
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