Executive Director, Office of Research Systems and Operations - OVPR-2014062
The Executive Director of the Office of Research Systems and Operations oversees a team responsible for the management and development of processes and IT systems that support the activities of the Office of the Vice President for Research, in particular the Office of Sponsored Programs (OSP), Office of Research Integrity and Compliance (ORIC) and the Center for Technology Transfer and Enterprise Creation (CTTEC). The executive director also acts as the primary interface to infrastructure and support partners such as the office of the CIO as well as other units outside of OVPR that require system and process integrations needed to support other important university functions, such as university advancement (UA), the office of the Provost and CMU's seven Schools and Colleges.
Reporting to the Associate Vice President for Research Operations, the Office of Research Systems and Operations provides critical support for the strategic planning and execution of the research mission of the university. A primary role of the executive director is the coordination with peers in ORIC, OSP, CTTEC and academic units to develop, refine and document processes and systems needed to ensure the efficient negotiation and execution of agreements that support the research and education mission of the university. This includes the facilitation of reporting from IT systems needed to facilitate operational oversight and/or overall strategy. The executive director will also work with the AVP of Research Operations and the Vice President for Research to advise on priorities for investments in new or improved processes or systems.
* Manage professional and support staff who are responsible for the following:
Developing, maintaining and operating processes and systems that support essential functions of the research enterprise, such as proposal submission, contract negotiation, award processing, compliance training and review processes
Developing and documenting workflow for processes overseen by offices under the OVPR
Maintaining version control over operational documents for the OVPR (i.e. guidance documents, process documents, training materials etc.)
Training and support (i.e. helpdesk) of end users on aforementioned mentioned systems
Providing desktop support to staff in ORIC, OSP, CTTEC
Generating reports from relevant systems in order to assist with operational and strategic decision making of other units in and outside of the OVPR.
Routine content development and maintenance of websites under the OVPR
* Coordination with campus partners and other units needing process or technical integration with processes and systems managed by the OVPR as well as coordinating with the AVP of Operations and the Vice President for Research to set priorities for the development of new or improved processes or systems. * Provide direct technical support to or oversight of more complex or significant projects or issues;
Minimum Qualifications: Education: Bachelor's degree in computer or software engineering, computer science, or information systems. Experience: 5-8 years' experience in Program, Management, IT Project Management, and general Management experience. Skills: Excellent written and oral communication skills, conflict resolutions skills, project management skills, and leadership skills.
Preferred Qualifications: Education: Master's degree in computer or software engineering, computer science or information systems; Master's degree in Business Administration or Operations Management Experience: Experience in a higher education environment and vendor management Licenses or certifications: Six Sigma, Lean Enterprise, Agile and / or SCRUM Certification
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A listing of employee benefits is available at: www.cmu.edu/jobs/benefits-at-a-glance/
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Job Function: Research
Primary Location: United States-Pennsylvania-Pittsburgh
Time Type: Full Time
Organization: OFFICE OF THE VICE PRESIDENT FOR RESEARCH
Minimum Education Level: Bachelor's Degree or equivalent
Preferred Education Level: Master's Degree or equivalent
Internal Number: 2014062
About Carnegie Mellon University
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.