The Program Manager for the Cerebral Palsy Center in the Department of Orthopedic Surgery at Columbia is an exciting opportunity for a highly motivated, independent thinking, professional individual.
The Cerebral Palsy (CP) Center Program Manager will be responsible for coordinating the efforts around patient support, development and educational activities of the CP Center, and will also coordinate research support with the CP Center's Research Coordinator. The CP Center Program Manager assists the Executive Medical Director and Associate Directors of the CP Center in day-to-day operations, acts as a liaison among patients, prospective patients and providers.
Clinical services and marketing support
The CP Center Program Manager supports the clinical team to schedule and coordinate healthcare services; develops and renews a referral list of service providers for pediatric, transitional and adult CP patients; coordinates appointment scheduling with the Department and Divisions and across the Medical Center; develops non-medical resources (social work, job training, educational programming, assisted living) for CP patients and their families, and manages correspondence, communications, program announcements, and internet and social media presence for the CP Center in coordination with the CP Center's Communication Coordinator.
The CP Center Program Manager coordinates educational activities for the CP Center such as Continuing Medical Education seminars, colloquia, special events, conferences, workshops, video and online content and competitions.
Working with the Pediatric Division Manager, s/he oversees the CP Center budgets for clinical activities, education and research under the supervision of the Executive Medical Director and Department Executive Director, assists in the preparation of weekly and monthly dashboard reporting and coordinates grants and expense account management, billing and reimbursement associated with CP Center activities, working with the Department's Director of Finance and Billing Manager. S/he maintains patient confidentiality and ensures compliance and quality control conforming to all applicable HIPAA, University and Department billing compliance and safety guidelines.
The CP Center Program Manager works closely with the Executive Medical Director, Director of Development, and the Columbia University Development Office in fundraising and communication with potential and existing donors regarding CP Center program development. S/he assists with data collection for CP Center assessment, conducts background research and compiles various reports, including reports to funders.
Works with the CP Center Research Coordinator on schedule of research meetings, grant applications and research oversight.
Performs other related duties as required.
Bachelor's Degree or equivalent in education, and experience plus a minimum of three years of experience working in a related field required.
Must have strong computer skills with Windows environment preferred.
Ability to provide quality care for the patients and their families and to ensure that they feel as comfortable as necessary.
Excellent written and verbal communication skills required.
Demonstrated ability to identify problems, opportunities, and the ability to troubleshoot and implement solutions and improvements successfully.
Must be a motivated, self-starter with project development experience.
Must be able to work independently, take initiative and responsibility for complex tasks.
Professional demeanor and appearance required
Experience in project management preferred.
Bilingual English/ Spanish a plus.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 503350
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.