Senior Programme Manager Insurance IT - HSBC Operations, Services and Technology
September 25, 2019
Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as Senior Programme Manager Insurance IT.
Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Develops the plan within constraints, considering the delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality
Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Business Transformation Frameworks. Identifies and intervenes where there is slippage and variance from plan
Plans and analyses costs, tracking operating and capital spend, and tracks reporting to financial business case commitments
Oversees the tracking of projects, risks, issues, dependencies, assesses the impact on the benefit realization for the projects and takes action to minimize impact, actively challenging and removing obstacles
Influences and collaborates with stakeholder and delivery partners to drive the right project outcomes. Represents the project team at discussions regarding project prioritization and to create buy in for risk mitigation and contingency plans
Obtains sponsor and stakeholder buy in to plans, key commitments and changes against baseline as they arise
Obtains sponsor and stakeholder sign off for deliverables, formally closes project, assesses stakeholder satisfaction and captures feedback. Captures key learns from each project and feeds back into Global Transformation methodologies and best practice
Articulates to stakeholders the targeted benefits and takes joint responsibility for benefits realisation
Manages the sponsor, working with them to ensure project deliverables are met
Plans and manages the implementation of the change, to ensure benefits are realised and that the transition from current state to target state is smooth. Ensuring that the organisation and other change audiences are ready, willing and able to function in the new business environment
Works closely with delivery partners on planning, design and estimating, bringing together delivery partner teams; actively managing dependencies between these teams and other projects and programmes
Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success Promotes pace and energy within the team and leads by example
Graduate or postgraduate degree in Science, Business Administration, Social Sciences in psychology, economics, Finance, Accounting or a related field.
Excellent experience in Project or Programme Management operating in a global environment with strong track record of business and IT programme delivery in a global, regional and local structure.
Experience in managing front to back changes from a Finance perspective generally and more specifically from Insurance operational systems to Finance systems for Finance, Management and Regulatory reporting
Ensuring alignment with department architecture and design vision
Knowledge of how to manage agile and dev ops development environments and teams within an overall waterfall delivery
Ability to converse at the working level and manage senior Finance stakeholders around delivery and potential changes to operating models as a result of implementation changes
Experience and or understanding of different accounting standards across different HSBC Insurance locations would be an advantage.
Experience in working in delivery teams and stakeholders in multiple locations and timezones.
Insurance Industry experience
Ability to develop cohesive working relationships with internal or external stakeholders.
Ability to work effectively under pressure with competing and changing priorities.
Proven and demonstrable knowledge of best practice within Project Management and Business Analysis standards, tooling and process.
Ability to bring analytical rigour, structure and effective solutions to poorly defined problems
Proven leadership skills, with a track record of building and motivating high performance teams
Strong interpersonal, influencing, persuading and communication skills, applicable through multiple channels such as written, spoken, workshops, presentations
Excellent team leader and player, able to lead others into action, and with ability to work under minimal supervision
Ability to find ways of solving or preempting problems.
Knowledge of the Insurance business lines, programmes and external environments would be an advantage.
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
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