Join our Infrastructure Team who are accountable for the bank's distributed hosting infrastructure, covering both on premise and Cloud based solutions, spanning Networks, Storage and Backups, Compute, Database, Mainframe and Virtual services.
The organisation is transforming from a traditional on premise and ITIL-based model into a fully automated, self-service and cloud hosted provider, delivering greater levels of innovation and flexibility in our solutions, and enabling our business to be more agile.
We are seeking an Operating Systems Service Owner who can help us move this strategy forward, working with our internal customers to understand their requirements and educating best practice, whilst delivering on our vision of greater levels of innovation, automation and agility.
The Operating Systems team supports a global fleet of predominantly Windows and RedHat servers used by application teams across all businesses in Macquarie. They provide operational and project support to these application teams as well as deliver on strategic solutions to transform the service to increase self-service and business agility.
You will have experience communicating strategy at all levels of the organisation, and be able to clearly articulate goals, objectives and plans in support of this strategy. You will have end to end accountability for the service - from architecture and design, through to service delivery and operations, commercial management and vendor management, and as such will be prepared to step into the detail as and when required. You will have a passion for technology and diverse ways of thinking, bringing to the role an open and innovative perspective.
We need you to:
establish a clear strategic direction for the service, incorporating business and stakeholder requirements, and that aligns with our overall vision and strategy
clearly communicate goals, objectives and supporting plans to the Infrastructure teams and our businesses
establish a clear road map for your team that aligns priorities with strategic goals
manage all service risk and security requirements, escalating where there are gaps and delivering tactical and strategic remediation plans
provide executive steerage for incident escalation - directing resource and effort as required
deliver process improvement through constant review both internally and with partner departments
represent the Service to the business, risk and compliance contacts
lead a team of developers and engineers to deliver your roadmap
collaborate with our cloud and automation teams for new functionality, releases and product enhancements that support automation and self-service
identify and deliver cost saving initiatives.
Ideally you will have:
leadership experience in developing, communicating and executing strategy
have an Innovative mindset, with an emphasis on continuous improvement, thinking outside the box and automations solutions experience
have a learning mindset with a strong desire to learn new technologies and new ways of working
leadership experience in managing cross-team delivery and the flexibility to influence people at a variety of levels internally and externally
strong written and oral communication skills and the ability to interact with senior management and engineers, as well as develop good client relationships
excellent analytical and problem solving, decision making and relationship building skills
solid understanding of managing Windows and Linux servers in a large environment
experience in the design and implementation of large enterprise technology solutions, including cloud-based solutions
experience of financial management, benchmarking and investment planning
experience managing a team and delivering with an agile mindset
proven experience defining and implementing metrics and decision making based on the data.
If this role sounds like the right opportunity to further your career, please apply via the link.
The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, and the Macquarie Group Foundation. The Corporate Operations Group's purpose is to power the entrepreneurial enterprise.
Find out more about Macquarie careers at www.macquarie.com/careers
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
We recognise that flexibility comes in a variety of forms. Talk to us about what flexibility you need.
Advertised: 23 Sep 2019 AUS Eastern Standard Time Applications close: 31 Mar 2020 AUS Eastern Daylight Time
Internal Number: 6566716
About Macquarie Group
eFinancialCareers is a career site specializing in financial services.