| The Office of the Registrar is one of several central student services units in Morris Academic Support Resources (M-ASR), a department that reports to the Vice Chancellor for Academic Affairs and Dean. As a member of the M-ASR leadership team, the Director of the Office of the Registrar is expected to be a visionary leader, an effective manager and office staff member, and an active daily participant in providing and improving student services throughout the campus and University. This person will work collaboratively with other members of the University community to design and implement strategies to attract and retain students and facilitate their academic interactions with the campus and University. The position is student-focused and requires a solid understanding of the distinctive nature of the liberal arts college and its degree requirements and how to leverage information and ideas to support student needs and institutional enrollment goals. The successful candidate will work closely with the other central service units within M-ASR: the Office of Financial Aid, One Stop Student Services, and the Business Office. Major Job Functions: Lead the academic records unit on the Morris campus, with responsibility for ensuring that the integrity of students’ academic records is maintained. This includes oversight and stewardship for the systems and processes on the Morris campus. Accountable for developing and maintaining processes and systems that support streamlined access to students’ records, including transcripts and diplomas. The Director annually sets goals and priorities and addresses business process problems to ensure that academic records business processes and best practices are in compliance with federal and state regulations and institutional regulations. This position has administrative authority and management responsibilities covering a broad scope of records functions. As the University of Minnesota Morris operates within the University of Minnesota system, this position works closely with campus counterparts on the Crookston, Duluth, Rochester, and Twin Cities campuses. Essential Job Functions
Management and Supervision (50%) - Oversee and support the needs of Morris Office of the Registrar and ensure that the Office’s processes are student-centered and foster student success; manage the OTR budget;
- Directly supervise Office of the Registrar professional staff (currently 4), including hiring, onboarding, training, performance management/evaluations, coaching, making promotion, award, and termination decisions, and handling disciplinary actions
- Ensure adequate coverage in daily operations and establish/adjust work priorities, assignments, and deadlines for staff and accordingly manage the OTR budget
- Determine and align staff work, distribution of work, and goals with overall OTR and Morris Academic Support Resources strategies and goals
- Solve escalated, complex issues using professional judgment and individual discretion
- Support University strategic goals and objectives
- Serve as a member of the Morris Academic Support Resources management team and collaborate with others on the team
- Work with the Vice Chancellor for Academic Affairs and Dean to determine strategies and develop procedures to assure accurate and timely processing of student records data and facilitate timely student degree progress
Project Management, Facilitation, and Participation (30%) - Lead and participate in large scale projects that strategically enhance OTR, Morris Academic Support Resources, and University goals
- Serve as the Office of the Registrar representative or key stakeholder on Morris Academic Support Resources, University-wide, and system-wide committees including, but not limited to:
- System Student Records Committee
- Other system-wide projects initiated and led by Twin Cities Academic Support Resources
- Morris Scholastic Committee
- Morris Curriculum Committee
- Curriculum/Catalog Update Committees
- Serve as the Morris expert or point person for implementation of changes to processes and procedures. Examples include, but are not limited to:
- Family Educational Rights and Privacy Act (FERPA)
- Electronic form implementation for student records and M-ASR processes
- University of Minnesota Morris Academic procedures
- Degree audit for degree progress, clearance, posting, and licensure
Process Ownership and Subject Matter Expertise (20%) - Serve as the process owner, resource, and active staff for OTR, Morris Academic Support Resources, and other University stakeholders in the following areas:
- Exceptions to academic policies, student readmission, and student academic standing
- Registration
- Classroom and course scheduling
- Transfer credit evaluation
- Degree clearance & posting
- Official transcript billing & reconciliation
- Document imaging
- OTR communications
- Create and maintain business process documentation
- Continually analyze business processes to improve efficiency and quality; implement new processes as needed
- Monitor student educational policy changes in order to anticipate and implement business process changes
- Advise and collaborate on appropriate solutions to resolve questions, complex situations, and errors needing correction
The University of Minnesota Morris offers a comprehensive comprehensive benefit program. |
