This position is responsible for the development, operation, and ongoing maintenance of the Cooperative’s electrical communication systems, technical services, automatic metering infrastructure (AMI), and supervisory control and data acquisition (SCADA) program. This includes monitoring, identifying, investigating, and correcting the appropriate databases to ensure accuracy. Additionally, this position researches new technology options and makes recommendations for short-term and long-term improvement plans for AMI and SCADA systems, to ensure efficient and reliable operations of those systems.
Monitors the distribution system to ensure proper, reliable operations within the Cooperative’s established policies and communicates problems to the appropriate departments.
Oversees the installation, programming, and maintenance of AMI, SCADA and instrumentation equipment at substations and other remote sites.
Administers SCADA for the monitoring and control of substation equipment and the collection of historical data and events.
Administers the AMI for the reading of meters, control of meter disconnect functions, and data analysis. Maintains metering equipment and meter reading equipment including the operation, installation, maintenance, calibration, and troubleshooting of metering equipment, automated metering equipment, and load management equipment.
Understands and implements load management control by SCADA and/or AMI interface; operates load management system.
Exercises control over the entire power system utilizing analog and digital telemetry data and operates remote equipment by supervisory control via computer interface to the remote station.
Monitors data imports and exports between information systems to ensure accuracy of correct discrepancies when necessary.
Assists with the extraction, import, transfers, and integration, from data gathering devices, and field equipment coordinates into the appropriate mapping database.
Provides technical support to members, the Cooperative, line crews, member billing department and the engineering department.
Utilizes outage management system and provides dispatching assistance, including operation of outage and electrical monitoring support systems during emergency operations, as assigned. Advises appropriate management, as necessary.
Performs detailed design by preparing and modifying design drawings and control settings related to AMI and SCADA installations and improvements.
Develops studies, plans, criteria, specifications, evaluations, design documents, performance assessments, cost estimates, and budgets. Provides consultations and recommendations.
Performs tests on meters and related devices to assist with problems related to metering, billing and energy use issues.
Troubleshoots and maintains the Cooperative’s Substation AMI equipment and the Freewave Radio Network.
Administers and supervises the maintenance of all substation equipment controls, including but not limited to generators, reclosers, breakers, voltage regulators, and solid-state and microprocessor-based relays and associated software.
Analyzes power quality issues, instrumentation, and monitoring of electric service, including the interpretation of harmonic and meter data; Installs power quality equipment to assist with residential member issues.
Assists with field meter testing and inspection, including field inspections of metering installations, for wiring correctness, tampering, energy diversion, and accuracy.
Completes service orders for special meter readings due to meter issues, rereads for accuracy, or missing readings.
Assists operations with proper installation of multi-phase transformer installations.
Performs member side residential power quality studies in a safe, accurate, and timely manner.
Maintains records of facilities and communicates equipment status to ensure mapping records, substation drawings, and one-line diagrams are updated.
Administers inventory of meters to ensure efficient use of cooperative resources and availability of equipment necessary to support operations, customer billing, and construction activities.
Utilizes the distribution mapping system for research and corrections.
Installs, maintains, and utilizes software to assure proper function of equipment.
Manages member complaints that evolve from power problems.
Participates in outage restoration processes, as assigned.
Develops good working knowledge of Cooperative, RUS, NEC codes and specifications, as well as internal operations such as mapping system and staking sheets; seeks opportunities to learn and keep current on overall operations and procedures related to position.
Participates actively in established safety training and instruction programs; consistently applies what is presented in terms of safety codes, rules, and procedures.
Maintains a good working relationship with the general public and the membership on a regular basis.
Professionally communicates via telephone or radio with field personnel and updates radio log as needed; demonstrates professionalism with members and coordinates after hours reconnects.
Performs additional duties as assigned by Management.
Associate’s degree in electrical power or a related discipline or 5 years of related experience is required; relative experience with a US-based electrical utility may be accepted in lieu of a degree.
Thorough knowledge of the theories, principles, and practices associated with technical services systems including SCADA, Load Management, AMI, and AMR equipment is required.
A minimum of 3 years of experience with SCADA system maintenance is preferred.
Knowledge of electric distribution systems and equipment for the purposes of designing and documenting system improvements is required.
Knowledge of the maintenance and operations of computer systems, Internet communication systems and protocol, engineering computer applications, and basic engineering economics is preferred.
Basic understanding of database management and SQL command statements.
Familiarity with overhead and underground distribution design, National Electric Safety Code, and National Electric Code.
Must possess a valid driver’s license.
Obtain First Aid and CPR certification.
Intermediate knowledge of Microsoft Office Suite which includes Word, Excel, Outlook, PowerPoint, etc.
Ability to effectively communicate, present information and respond to questions, both verbal and written.
Ability to analyze data or information by identifying the underlying principles, reasons, or facts of information and using logic to address work-related issues and problems.
Ability to organize, multi-task, plan and set priorities with minimal supervision.
Ability to encourage and build mutual trust, respect and cooperation amongst team members.
Ability to exercise good judgment with a strong attention to detail.
Ability to handle confidential information with integrity.
Strong interpersonal communication skills and the ability to establish and maintain effective working relationships across all levels of the Cooperative.
Demonstrate poise, tact, and diplomacy in daily interaction with Cooperative members and staff.
Frequently required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, crawl, talk and hear.
Frequently lifts and/or moves up to fifty (50) pounds and occasionally lifts and/or moves up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Sit and/or stand for extended periods of time.
Extended periods of computer use and moderate telephone and e-mail use.
Must be able to walk a mile over uneven terrain, jump ditches, and any other requirement associated with power line construction and right-of-way clearing to observe work.
Professional and deadline-oriented environment involving both indoor and outdoor activities.
Work outside in extreme temperatures in ice, snow, rain, sun, high humidity, etc.
Interaction with staff and members.
Must be able to report to their primary worksite after regular business hours, as soon as possible, in the event of an emergency situation such as electrical outages, inclement weather, etc.
Ability to travel between offices and attend trainings, workshops, and seminars, as directed.