The Enterprise Resource Planning (ERP) Service Manager is responsible for directing all activities related to the support, provisioning, installation/configuration, operation and maintenance of CMU's enterprise resource planning application and services. This individual is responsible for leading the transformation of our ERP platform and service offerings. This includes providing administrative support, short and long-term system planning, reducing technical dept, testing automation, project implementation, and reporting and coordination of continuous improvement efforts. The individual applies proven communication skills, problem solving skills, and knowledge of best practices to guide direct reports. Additionally, the manager works on implementation of goals, objectives, policies, and priorities related to process improvements and application deployment. The individual collaborates with members from various groups and divisions to define project scope; developing architecture and detail design; working with technical subject matter experts to create solutions consistent with department standards; formulating and executing project plans; managing, directing and mentoring ERP technical team.
Bachelor's degree. Four years of experience in ERP solutions. Demonstrated strong development experience with SAP ECC 6. Knowledge in practices such as project management and execution; business analysis and reporting; quality assurance and testing; and training. Experience in leading and managing functional and technical ERP experts with a deep focus on operational support, including the overall resource management of SAP modules. Communicates effectively in both written and oral format. Proven experience in delivering IT process and change management. Experience with agile software development and managing full SDLC. Experience in ABAP Development including BAPIs, RFCs, and other SAP development tools. Ability to defuse tension among project team should it arise. Strong presentation and interpersonal skills. Experience working in a team-oriented, collaborative environment. Positive attitude, motivated, adaptable and focused on prioritizing and executing multiple tasks in a time critical environment. Ability to perform the essential functions of the position.
Internal Number: 113760551
About Central Michigan University
Founded 125 years ago, Central Michigan University is a major, national university with 26,000 students, more than 30 remote locations in the U.S. and Canada, and 225,000 alumni worldwide.CMU offers more than 200 academic programs at the undergraduate, master’s, specialist and doctoral levels. Academic excellence is found in programs considered among the best in the nation, such as engineering, information systems, neuroscience, physician assistant, physical therapy, sales, logistics, fashion merchandising and design, advertising, marketing, public relations, and broadcasting. Central has been a pioneer in extended learning for nearly 50 years, and its online programs for undergraduates and the military, as well as its online MBA and online graduate education for teachers and school leaders, are nationally ranked.Central Michigan University expands its academics with immersive, hands-on opportunities such as research, volunteering, study abroad, internships and leadership experiences. The fourth-largest university in Michigan began with the mission of addressing a demand for teachers prepared and qualified to lead classrooms and educate future generations. That commitment to fulfil...ling unmet needs continues today through many newer programs, including our College of Medicine, which in May 2017 graduated its first class of doctors dedicated to serving medically underserved communities.Employees have access to fitness facilities and a nationally recognized wellness program as well as health care and benefits that exceed regional, state and national norms.With student-athletes who are expected to perform equally well in the classroom and on the field, CMU is a member of the NCAA Division I Mid-American Conference. CMU Athletics regularly earns accolades for student excellence in the classroom (almost 30 percent of our students were honored in spring 2017 for GPAs of 3.5 or higher) and on the field, with frequent men’s and women’s championship seasons in sports such as football, basketball, gymnastics, field hockey, soccer, baseball and softball, and wrestling. Central is located in a quaint, tight-knit community in the heart of central lower Michigan. Our community offers a robust mix of outdoor opportunities, family attractions, restaurants and brew pubs. Mount Pleasant’s small-town life is complemented by cultural activities on campus, including concerts, plays and guest speakers. Mount Pleasant is an hour or two from most Michigan destination spots, including Detroit, Grand Rapids, Lansing and Ann Arbor, as well as the state’s sunset beaches, golf and ski resorts, and our famous “Up North” communities, state parks and lakes.
BACK TO TOP
MPA Career Center is Just One of the Benefits.
Discover what else MPA has to offer!
The job you are trying to reach from was originally posted at MPA Career Center.