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Job Summary Provide top-level network architecture, design and operational support for a wide variety of networking technologies, including routing and switching, optical networks, wireless networks, and voice over IP. The incumbent will be a self-motivated learner and take initiative in learning complex network environment that enable both administration and research.
Job Duties - Research and design high-speed data networks for the campus wide area and local area networks - Install, upgrade, maintain and troubleshoot network devices (optical equipment, switches, routers, firewalls, VPN concentrators, wireless access points, etc.) on campus - Maintain awareness with new network technologies and determine their suitability for Caltech's environment - Install, test and debug new switch and router software in accordance with established IT policies and procedures - Interact with campus Internet providers CENIC and Los Nettos, including reporting and troubleshooting upstream network issues.May also attend and participate in technical committee meetings - Independently troubleshoot network related problems on campus - Develop network maps, troubleshooting guides, and operational procedures - Participate in the design and implementation of an integrated infrastructure supporting the convergence of voice and data services - Update and maintain firewall and VPN services - Monitor system resource utilization and performance using applications such as Statseeker, RANCID and other SNMP-based tools.Recommend enhancements, upgrades and changes to achieve optimum performance levels - Interpret established IT policies and ensure compliance with Institute and department policies and procedures - Assist groups on campus with network design, implementation and operational support for private research networks - Monitor and update our internal trouble ticket system on a daily basis - Work on special projects as needed
Basic Qualifications - BS/BA degree or equivalent plus a minimum of 6 years experience as a network engineer - Demonstrated knowledge in Local Area and Wide Area network design, configuration, installation, evaluation, problem resolution and project management - Technical knowledge of data and voice network services such as wireless networks, VPN servers and firewalls, VoIP, configuration management, IP address management and network monitoring - Experience with Cisco IOS and ArubaOS - Excellent oral and written communication skills including developing, writing, and reviewing technical documents - Ability to work independently and as part of a team - Ability to work on multiple tasks simultaneously and set priorities - Be customer-oriented and comfortable working with a user base with widely varying computer skills and support needs - Be able to respond to off-hours incidents as necessary - Able to lift moderately heavy equipment up to 50 pounds - Some travel in-state and nationally may be required
Preferred Qualifications - Working knowledge of CWDM and DWDM optical technologies - Experience implementing Cisco DNA Center - Experience with Intent-based Networking and Cisco SDN tools - Experience implementing 10GB/40GB/100GB campus backbone - Experience implementing and maintaining ASR9K border routers - Experience implementing and maintaining ASA firewalls and VPN servers - Experience supporting high data speed/high bandwidth projects in a research environment - Cisco CCNA certification preferred - Cisco professional level certification (CCIE, CCNP, CCDP) highly desirable - Experience with Cisco CTC and CTP
EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability status, protected veteran status, or any other characteristic protected by law.
Caltech is a VEVRAA Federal Contractor.
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The California Institute of Technology (Caltech) is a world-renowned science and engineering research and education institution, where extraordinary faculty and students seek answers to complex questions, discover new knowledge, lead innovation, and transform our future.