Senior Digital Product Manager - Commercial Banking
September 12, 2019
Some careers shine brighter than others
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.
HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.
We are currently seeking a high caliber professional to join our team as Senior Digital Product Manager .
Be a key part within an agile team focusing on innovative proposition development and commercialization for Business Banking
Play the role as Product Owner within a scrum team to drive new digital product development on an end-to-end basis
Lead the high-level product strategy and roadmap and prioritize features to be developed
Understand competitive landscape, discover market insights and identify user pain points
Formulate value propositions and establish business model
Define user requirement for new product design. Ensure development team understands the context and specifications to deliver quality product within timeline and budget
Understand user mindset and behavior through data, research, observation, and iterative user testing
Analyze product performance metrics. Continue to collect user feedback to improve user experience and optimize performance
Work closely with stakeholders across multiple disciplines such as Legal, Compliance, Risk Management, Operations, and Technology according to project governance framework
Ensure sufficient and satisfactory testing result prior to launch
Provide regular and timely update to management on business result, forecasts and learning
Solid work experience from consumer technology, mobile app development, digital product management or relevant background. Knowledge on banking will be an advantage but not a must
Solid experience working in a digital product management capacity, with expertise in mobile app or responsive web development. Hands-on product lifecycle experience from ideation to Agile delivery is preferred
Solid understanding of technology and able to translate complex business requirement into technical product specifications
Being user centric. Able to analyze and identify root cause to user problem and recommend product improvement with commercial justification
Feel confident operating in ambiguous situations without clear instructions and able to manage stakeholder expectations
Analytical capability to comprehend complex data and able to convert insight into execution
Strong business acumen to recommend solutions balancing risk, return and their trade-offs
Good command of both written and spoken Chinese and English
Candidate with less experience can be considered a junior role
You'll achieve more when you join HSBC.
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