The Communications Specialist communicates CoServ’s story and extends CoServ’s brand across multiple channels to external and internal audiences. This individual possesses strong writing, editing, blogging, photography and social media skills. This individual knows the right tone for every occasion and can easily alternate between writing a formal company news release and posting a fun, conversational social media post. This individual will be part of the CoServ Communications Team and will work closely with the Community Engagement, Customer Care and Human Resources teams to develop and execute measurable communication initiatives that directly relate to overall strategic objectives and company goals. This individual will also interact frequently with members of the public at community events.
Primary Position Responsibilities
Write articles for Texas Co-op Power magazine and contribute to other state and national industry publications as needed. This could involve talking to and interviewing CoServ Members and Customers and securing their permission to use their names, comments and images in
Curate daily digest of relevant energy industry, innovation and community news that is emailed
Attend CoServ community events and other CoServ functions for the purpose of documenting them – via text and photographs – on CoServ’s communication channels in an engaging, tone-appropriate
Create consistent, engaging messages for CoServ’s website, social media and other online communication initiatives.
Prepare and distribute CoServ news releases, write scripts for videos and coach CoServ executives and other employees during video
Produce articles and information for special publications including, but not limited to, bill inserts, digital and print
Follow Communications Team standards and quality guidelines for written, digital and visual communication.
Perform other duties as requested or required by
Comply with established CoServ safety and operating rules, procedures and guidelines. Responsible for reporting unsafe practices to a supervisor.
Comply with established CoServ Information Security Handbook, policies, procedures, and guidelines. Responsible for reporting suspected information security incidents to Tech Support.
Secondary Position Responsibilities
Represent CoServ at business meetings, civic organizations and community functions when
Attend approved professional development conferences, seminars and workshops.
Assist in preparing and conducting the CoServ Annual
No direct supervisory role but must be able to lead and work with others across multiple departments.
Education, Certifications and Experience Required
Bachelor’s Degree in Journalism, Public Relations, Marketing or communications field or equivalent
Five years of related
Education and Experience Preferred
Leadership experience in communications-related
Five years of energy industry
Knowledge of electric cooperative history and
Skills and Abilities Required
Demonstrate excellent human relations and communication skills, both written and
Able to serve as a spokesperson and handle tough
Exhibit proficiency in advanced desktop publishing
Demonstrate ability to manage online presence.
Knowledge of basic
Able to work independently, with minimum supervision, and in
Can work under strict deadlines and display keen problem-solving
Able to prioritize and manage multiple tasks
Able to use standard office/business equipment in a safe manner and observe all safety rules and
Indoor office environment, but with frequent driving required for outdoor assignments and other events within CoServ’s service
Able to work flexible or extended hours as needed or
Able to travel, if necessary, for business and
Able to lift a minimum of twenty-five (25)
Requires frequent sitting, standing, walking, bending, and
Must have and maintain a valid Texas driver
CoServ is an electric and gas distribution company serving North Texas since 1937. Doing business as CoServ Electric since 1998, we now have over 9,800 miles of electric infrastructure serving more than 240,000 meters across Denton, Collin, Cooke, Grayson, Tarrant and Wise counties. Our natural gas affiliate, CoServ Gas, was established in 1998 and serves more than 125,000 gas meters in Denton, Collin and Kaufman counties.
North Texas is growing, and so is CoServ. We value innovative and dedicated Employees and are committed to providing them with a stable work environment filled with opportunities to learn and grow. Guided by our Core Values—Respect, Accountability, Integrity, Service, Excellence and Safety—we serve each other as we serve our Members and Customers. We offer a wide variety of careers—from Customer Care Representatives and Billing Clerks to Linemen and Engineers. CoServ is a company you can believe in.