Trevor Day School in Manhattan, NY is seeking a seasoned Senior Technology Administrator with a broad and deep technical skill set along with proven experience in successfully leading a professional IT Department, preferably in a K-12 educational setting. The applicant must enjoy working with passionate people in an entrepreneurial, fast-paced educational environment. Reporting to the CFO, this is a hands-on position with extensive responsibilities that range from strategic and long-range planning to implementation of system-wide technology solutions, besides providing one-on-one, as well as group training and support. Experience working in the education field is desirable for understanding how technology can support great educational outcomes, and that a culture of collaboration and creativity can support success.
Analyze needs, forecast requirements and plan the future direction of the school’s technology infrastructure through short-term and long-term technology plans.
Collaborate with Trevor Leadership Team (TLT) to present and implement cohesive technology solutions.
Prepare and recommend departmental budget to CFO, ensuring all IT operations are within fiscal guidelines.
Develop Total Cost of Ownership (TCO) and Return on Investment (ROI) analyses for large-scale technology projects.
Systematically plan for the development and implementation of effective technology solutions that maximize the school's resources.
Set policy, regulations, system standards and operating procedures.
Take responsibility for CIPA, FERPA, and all state and federal laws and policies as they apply to technology in independent schools.
Provide skilled management of all school-wide IT systems and services, including email, phone and voicemail, Internet, website, Student Information Systems, Relational Databases, Office Productivity software as well as all hardware computing assets.
Serve as a primary resource for the technology team in resolving ongoing technical issues. Ensure stability & availability of school systems at the agreed upon service levels.
Manage all operations of mission-critical systems and technology platforms that include Active Directory, Web Filtering, self-hosted virtual Windows and Linux servers running 3rd party and custom databases and applications, as well as cloud-based business applications in current use.
Manage security Firewalls, Enterprise stackable access-layer Switches and Routers, Wired and Wireless Ethernet Network infrastructure.
Provision and manage a reliable Remote Access infrastructure (Citrix, MS Remote Desktop) to enable authorized staff to remotely access secure databases.
Supervise technology staff for effective provisioning of support services, consistent with user’s needs and the school’s priorities.
Oversee the helpdesk support functions to ensure an acceptable level of support.
Set policy for the purchase and maintenance of IT equipment. Track inventory and ensure it is kept updated.
Manage school’s POTS/VOIP phone system with current vendors.
Supervise and evaluate technical staff and external consultants (as needed).
Build and maintain positive working relationships with all members of the community. Make time for regular visits on both campuses, classroom tours, meetings, and trainings.
Work closely with the TLT, Director of Academic Technology and Department Chairs to ensure hardware, software and digital resources support Trevor’s mission.
Systematically share the latest applications of technology as an instructional tool.
Work with the Academic Technology team in creating, implementing, and expanding the Technology Plan.
Develop and administer periodic surveys to students and staff to measure the IT Department’s effectiveness.
REQUIRED QUALIFICATIONS AND EXPERIENCE:
Bachelor's Degree required; Master's Degree in a field appropriate for this position (MIS, Information Technology, Computer Science, Systems Management, Educational Technology or other equivalent disciplines) preferred.
Professional Technical Certifications from Microsoft, Apple, Cisco, etc., preferred.
Minimum 5-7 years of progressively responsible experience in the development, installation and maintenance of information systems. Five years or more in a leadership role with supervisory experience required.
Ability to professionally lead and manage the IT team, in challenging fiscal times.
Demonstrated ability to communicate and work well with all levels within an organization, especially within the culture of an educational institution.
In-depth knowledge of and troubleshooting experience with computer systems, particularly Microsoft Windows Desktop, Server and Tablet OS. Multi-platform experience managing MS Windows, Apple OS X, Apple iOS and Linux OS would be very helpful.
Extensive knowledge of networking and ability to configure enterprise-grade switches, routers, wireless access points, and firewalls required.
A working knowledge of Student Database systems like Senior Systems, Blackbaud Raiser’s Edge, WhippleHill, Magnus, Ravenna, BriteArrow, etc. a strong plus.
Highly organized with strong project management skills.
Knowledge of classroom technology a strong plus.
Proven ability to negotiate and work with vendors and consultants.
About Trevor Day School
Trevor Day School is committed to maintaining an atmosphere of collaborative learning, to building a diverse community based on mutual respect, and to fostering the integration of technology into our learning processes.