The Cornell SC Johnson College of Business is comprised of the university's three accredited business schools: The Hotel School, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. The Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation, with 145 research faculty and nearly 2,900 undergraduate, professional, and graduate students. The Cornell SC Johnson College of Business has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw--both within the Cornell SC Johnson College of Business and within Cornell (including Cornell Tech).
Founded in 1922, the School of Hotel Administration (SHA) is home to approximately 1000 undergraduate and 100 graduate students. The school has over 60 internationally known faculty and scholars in the hospitality industry/ business disciplines. The school is ranked number one in the world for hospitality education.
The Assistant Program Manager will provide day-to-day support and planning of the Center/Institute programming, working directly under the guidance of the Program Manager in a team environment.
The position is instrumental in building and maintaining relationships with a variety of constituents on behalf of the Center/Institute. The Assistant Program Manager will provide superior customer service to the Center/Institute's corporate members. Additionally, the Assistant Program Manager will build strong relationships with other stakeholders, which may include students, faculty and staff.
* Relocation assistance and visa sponsorship are not available for this position.
Under the guidance of the Center/Institute Program Manager responsibilities for this position include:
Planning and executing Center/Institute program activities, including an academic conference as well as 6 to 10 small, local, in-house program/events per academic year;
Assist in logistics and planning of other Center/Institute operations and programming, as well as facilitation of student and faculty funded research initiatives;
Coordination of visitors to the Center/Institute;
Prepares digital signage campaigns within the SC Johnson College of Business School of Hotel Administration;
Serve as a resource and liaison to students about programs available through the Center/Institute;
Work collaboratively with multiple stakeholders including, but not limited to, faculty, communications, gift processing, directors, staff and students to administer all aspects of the operations of the Center/Institute.
Associate's Degree in business management, with 3 to 5 years of relevant experience
Experience may be in program management, operations management, customer service or event planning.
Exceptional interpersonal skills with an ability to collaborate with multiple stakeholders (corporate affiliates, staff, faculty, and students).
Demonstrates a strong service orientation. Expert skill in time management and organizational skills.
Tolerance for ambiguity and shifting priorities with the ability to manage multiple tasks and set priorities.
Work should demonstrate an attention to detail and ability to meet schedule tasks to meet deadlines.
Ability to exercise discretion and sound judgment in interactions and with sensitive and confidential information.
Strong computer skills, as well as an ability to use technology to facilitate tasks.
Ability to write effectively, persuasively, and accurately.
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Program Assistant II
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