We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless ®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Manager, Franchise Brand Performance
About the Opportunity Mastercard operates the world's fastest payment processing network, connecting consumers, financial institutions, merchants, governments and businesses in more than 210 countries and territories. Every day, everywhere, we use our technology and expertise to make payments safe, simple and smart. We know safety and security are the top priorities of our customers, cardholders and partners, so we won't stand still in developing new and better ways to keep payments safe.
Overview The Franchise Brand Performance (FBP) team is a group within Mastercard Law and Franchise Integrity that engages customers to optimize performance and enhance the strength of our brand and acceptance on the network. FBP is actively engaged in efforts to strengthen the safety of the network and brand by deploying global compliance initiatives to support these objectives.
Are you a high performer with solid project management skills?
Do you have superior communication and presentation skills?
Do you have experience building and delivering on a strategy?
Are you innovative and a thought leader?
Manage global compliance programs focused on enforcing Mastercard standards to ensure brand protection for the Mastercard ecosystem
Strategize and elevate existing compliance efforts involving excessive chargebacks, fraud and other negative transactional behavior impacting the Mastercard network
Leverage relationships with key stakeholders to identify new issues and areas of opportunity for further program development
Develop educational campaigns and material to effectively communicate and train internal and external customers on program rules, procedures and best practices
All About You
Strong payments industry expertise, as well as a robust understanding of chargebacks and fraud
Solid project management skills, experience leading complex cross-functional projects
Superior written and verbal communication skills, ability to develop and effectively convey a story
Strong sense of self-awareness and ability to work independently in developing and mapping out solutions
Must be able to work in a fast paced and dynamic environment, handle multiple tasks, consistently meet established deadlines, and deliver exceptional results
Strategic thinker with robust analytical and problem-solving skills
Excellent PC skills including proficiency in Microsoft Excel, Word, PowerPoint, and Access
Experience in risk management disciplines
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Internal Number: 6478055
About Mastercard US
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