The Project Coordinator provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions.
The Project Coordinator (PC) is a team member in the Mental Health Services & Policy Program (MHSPP) and provides support for the Illinois Department of Children & Family Services Office of Delinquency Prevention and Restorative Justice (ODPRJ). Reporting audiences include DCFS front line staff, executive leadership, contracted agency providers, as well as other stakeholders. The program coordinator is responsible for coordinating report development and research questions for analysis, as well as working with MHSPP data analysts to ensure timely and accurate delivery of all contract deliverables and progress reports. The candidate is also responsible for reviewing, analyzing, and preparing data reports for distribution and assisting relevant audiences with data interpretation and decision-making implications. The PC oversees several ODPRJ programs and participates in relevant meetings with program staff as well as performing annual contract monitoring visit and subsequent reporting each fiscal year. The PC represents the Department in meetings with other agency stakeholders and seeks opportunities for collaboration and process improvements for youth in care. May co-author scientific papers for presentation & publication & coordinates writing, submission & administration of grants.
The program/project is summarized below. (Definitions: Program: plan or system of taking action toward a goal. Project: planned actions with specified beginning & end.)
Areas of responsibility:
Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
Research and assemble information related to cross-over youth, human trafficking, mentoring, community resources, and other areas as needed and related to the child welfare system
Log and track objectives, task, responsibilities, target dates, and benchmarks for projects related to cross-over youth, human trafficking, shelter/ emergency foster care, and mentoring projects
Read contracts and program plans to evaluate the need, outcomes, and cost with the ability to work with providers to revise and enhance contracts and program plans if necessary
Manages design and development of program databases; compiles & analyzes data; prepares reports.
Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
Acts as liaison to IT to ensure technology systems are properly installed & maintained.
Communication, Outreach & Recruitment
Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
Observes program sessions and interacts with participants for purpose of gaining consumer insight, growing and strengthening program knowledge, and optimizing client satisfaction.
Coordinates the collection, analysis & reporting of required information for surveys, review documents, public information documents, etc.
Analyzes evaluation data from instructors, students, participants, etc. to assist in program/project development and updates.
Prepare records, reports, and manuals including compiling, entering, aggregating, and synthesizing data as needed
Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
Work as part of team and/ or take the lead in coordinating and planning activities and meetings on behalf of the Associate Deputy Director of Delinquency Prevention and Restorative Justice
Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives.
Manages academic quality and continued growth and expansion.
Identifies & obtains external expertise as needed and works with content experts for current and new programs.
Reviews programs/projects to increase efficiencies to support growth.
Leads program/project updates and improvements.
Ensures compliance with all necessary organizations.
Prepares documentation as required.
Administers & maintains existing strategic plans.
Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations.
Performs other duties as assigned.
Minimum Qualifications: (Education and experience)
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
1 year program/project administration or other relevant experience.
Minimum Competencies: (Skills, knowledge, and abilities.)
Ability to create and facilitate cross-trainings, presentations, focus and process groups
Ability to effectively use all MS office programs, particularly in areas of excel and creating multi-functional databases
Ability to perform highly detailed work on multiple, concurrent tasks with constant interruptions and work under changing deadlines
Ability to use tact, discretion, and courtesy in dealing with clients, the public, and others encountered in the course of work
Ability to travel as needed
Handling confidential and non-routine information
Reading and interpreting policies, procedures, rules, legislation, and public acts
Excellent oral and written communication skills, particularly with outlining the steps (from A-Z) to fully execute a project.
Preferred Qualifications: (Education and experience)
Bachelor’s in business, accounting or a related field + 1 year program administration or similar experience; or 3 years program administration or similar experience.
NU's IRB CITI training before interacting with any participants & must re-certify every 3 years
Supervisory or project management experience.
Master’s Degree in Criminal Justice, Public Policy and Administration, Social Work, Human Development, Social Policy, information Design and Strategy, or Learning and Organizational Change, or Related Field.
Preferred Competencies: (Skills, knowledge, and abilities)
Experience in youth development, mentoring, trauma-informed care, child welfare, and/ or law enforcement training is ideal.
Experience in government affairs is a plus.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 37040
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.