| Employment Type: Permanent Staff (EHRA NF) Vacancy ID: NF0003989 Position Summary/Description: The entryway to the information & knowledge housed in the University Libraries is no longer a physical doorway. Today, users connect to collections & expertise though our website. We believe our online presence should be accessible by everyone, relevant to our diverse users, and will continue to move scholarship forward on campus. The Content Strategy Librarian makes this happen.
The University of North Carolina at Chapel Hill University Libraries seeks an enterprising, creative and collaborative individual for the position of Content Strategy Librarian in the User Experience and Assessment Department. Under the direction of the Head of User Experience and Assessment, this position connects students, staff, faculty, and the Libraries’ community to our collections and services by coordinating and managing the Libraries’ online platforms including LibGuides, LibCal, and WordPress.
The Content Strategy Librarian is responsible for organizing, administering, and improving the Libraries’ web content. They work with subject librarians to evaluate the needs, usage and effectiveness of the Libraries’ content. To ensure library content is available and accurate, they conduct accessibility audits, manage WordPress’ configuration and content structure, train staff, and create guidelines & best practices. This position uses analytics to steer improvements and inform projects, and partners with the User Research Librarian to better understand our diverse users’ needs. The Content Strategy Librarian also serves as an advocate for accessibility in the Libraries’ digital projects. The Content Strategy Librarian represents the Libraries on campus-wide initiatives. They work with campus support services including ITS Teaching and Learning (http://its.unc.edu/teachingandlearning/teaching-and-learning/) and the Center for Faculty Excellence (http://cfe.unc.edu/). Education and Experience: REQUIRED
Knowledge, Skills and Abilities:
ALA-accredited master’s degree in library or information science or equivalent relevant degree.
Demonstrated knowledge of content strategy methods as they relate to libraries or other mission-driven entities; this may include a variety of channels, including Web site, e-mail communications, and social media
Demonstrated experience connecting faculty and students with information to advance their scholarly and educational goals, preferably in an academic research environment
Understanding of the information-finding needs of students, staff, faculty, and community of a large academic research environment
Knowledge of current web accessibility standards and their implementation
A passion for assessing audience & user needs
Knowledge of the principles of user experience design
Familiarity with the principles of library website design and related best practices. Demonstrated ability to work effectively on complex projects involving numerous stakeholders, including experience with facilitation, consensus building, and conflict resolution
Excellent interpersonal skills; ability to communicate clearly, knowledgeably, and personably, orally and in writing
A commitment to diversity, equity, inclusion, and accessibility
PREFERRED
Knowledge, Skills and Abilities:
Experience working with WordPress, LibGuides, and/or LibCal
Experience working with html, css, javascript, or other web development standards
Writing and editorial experience
Experience conducting large-scale web content audits and/or related user research
Familiarity with Adobe Creative Suite or comparable software. AA/EEO Statement: The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. |
