The Cornell SC Johnson College of Business currently seeks a motivated Admissions Administrative and Processing Assistant (AAPA) in the office of Undergraduate and Master's Programs Admissions.
The Cornell SC Johnson College of Business is comprised of the university's three accredited business schools: The School of Hotel Administration, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students. The Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation, with 145 research faculty and nearly 2,900 undergraduate, professional, and graduate students. The Cornell SC Johnson College of Business has a collection of areas of expertise not found in any other leading institution and an unparalleled resource base from which to draw--both within the Cornell SC Johnson College of Business and within Cornell (including Cornell Tech).
Reporting to the Associate Director of Admissions Operations, the Admissions Administrative and Processing Assistant oversees and coordinates application processing and online application systems for Cornell SC Johnson College of Business undergraduate programs (Dyson School and Hotel School) and a portion of its MPS programs. The Admissions Administrative and Processing Assistant (AAPA) participates in recruitment initiatives and responds to inquiries from prospective and current applicants and their families about our programs and processes.The incumbent in this role compiles and coordinates completed applications for review and selection, coordinates decision notification and assists with communication with admitted (and deferred) students to optimize yield.This position also entails organizing and extracting datafrom application portals/platforms for management decisions while also assisting in the creation and maintenance of admissions and enrollment statistics for reporting, analysis, and historical archiving. The Admissions Administrative and Processing Assistant communicates frequently and regularly with multiple constituents outside and within the University, including prospective and current applicants and their families, central Cornell admissions functions, College officers and faculty involved in the selection process and for informational and reporting purposes. In addition, this role contributes to the development and implementation of strategies for improving process efficiency and effectiveness.This role requires knowledge and independent judgment to counsel and educate on behalf of the Cornell SC Johnson College of Business (and Cornell University in general) on numerous admissions-related topics.
Additional Key responsibilities of this role also consist of:
Acting as the primary liaison with the central Cornell admissions processing office regarding application submission, completion and decision notification.
Receive and assist in boosting completion rate of applications via digital application portals.
Track workflow of applications through completion, review, decision notification and yield stages.
Consolidate data in report format for decision making and dissemination of information
Produce and send decision notification letters.
Track and audit for final transcripts, deposits and other required information to prepare admitted applicants for matriculation.
Oversee the internal Cornell SC Johnson application management and interview scheduling platform, including working with IT to maintain and enhance functionality and reporting.
Coordinate internal transfer application process.
Correspond with deferred and declined applicants who have received a transfer offer for the subsequent admission cycle, so they are aware of the steps and conditions to enroll in the following year, and to maximize their yield.
Provide technical and procedural support to faculty and outside readers who participate in the application review process.
Create/conduct OBIEE queries to mine data from PeopleSoft for decision making and reporting.
Create, maintain and archive master record of decisions on reviewed applications.
Providing lists of matriculating students to Office of Student Services and other campus units.
Oversee and organize admissions e-mail boxes.
Compose correspondence to various constituents, internal and external, regarding admissions.
Provide administrative support for the development of marketing materials, mailings and tracking of contacts with prospective students.
Assist Executive and Associate Director of Admissions as needed with other duties.
Systems include Slate, CollegeNet, PeopleSoft, OBIEE, Perspective Content, internal Cornell SC Johnson application management and interview scheduling platform.
* Relocation assistance and visa sponsorship are not available for this position.
Bachelor's degree or equivalent recommended and three to five years of office administrative experience in college recruitment, admissions and /or student counseling.
Strong communication and interpersonal skills, with a sensitivity for providing good customer service.
Strong organizational skills, including with tasks and data.
Confident and capable with quantitative work. Ability to organize and make meaning of data.
Experience with data management platforms, ideally in an admissions / higher-education context. Strong computer skills required.
Energetic and enthusiastic for the scope of work.
Strong team orientation and ability to work effectively across multiple stakeholder groups within college, across university, and with external constituents.
Position requires considerable independent judgment, decision making and a high level of confidentiality.
Second language fluency, both spoken and written (e.g. Spanish).
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