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Job Description Job Summary: The Asia Valuation Shared Services Center (VSSC) is a centralized team with team members located across Asia Division servicing Asia BUs. The VSSC is responsible for providing timely and accurate liability modeling services and analytics to the Asia Business Units. These services include the execution, assembly, and initial analysis of all IFRS and local reserves, sensitivities, and capital calculations, as well as the maintenance of associated valuation models and procedures.
Reporting to the Head of Asia Valuation Shared Services Centre, the Efficiency Lead will be responsible for re-engineering various processes within the VSSC. The Efficiency Lead will review all critical processes on model change, including new product implementation, model change process, ensuring the process is addressing the genuine control concern. At the same time, the Efficiency Lead should try standardizing the process different VSSC BUs are taking to form a standard package. The Efficiency Lead will be responsible for leading series of discussions including interviewing local teams, end-to-end walk through of various processes, presenting and negotiating proposals with stakeholders, etc. The Efficiency Lead should also fully leverage his/her presence in regional office to help driving the process standardization with all parties in the organization. The incumbent will possess the ability to work with people at all levels of the organization and manage often conflicting stakeholder priorities, e.g. balance BUs' preference in control evidence while driving a universal package among VSSC. The Efficiency Lead will also support the Head of VSSC to develop the VSSC to provide services to other Asia Business Units and offer ad-hoc support to other Asia country Lead if necessary.
Key Accountabilities: -Review business unit process for inefficiency. Conduct interview with business units, country leads and working staff for complete picture on end-to-end process. Be the owner of the process review initiatives and give out recommendations to business units & country leads to transform legacy practices into efficient processes. -Lead the discussion with different parties, including GFIT, GFAST for the efficiency process discussion. -Balance the requirements from different stakeholders, including the analysis needs from business units and reporting complexity; construct only the required processes in standardized format to BUs. -Reach out to the right parties for negotiation in case of conflicting view. -Support company CostFit initiative and drive efficiency initiatives with other functions. -Provide ad-hoc support to other country leads as resource pools if needed. -Plays a key role as part of the VSSC leadership team in the achievement of VSSC projects, the goals of process improvement and best practices in valuation reporting.
Job Requirements (Knowledge/Skills/Competencies): -Fellowship in a recognized international actuarial professional body with 7+ years of experience -Proven experience in financial reporting sector for life insurance industry, with experience in local office being an asset. -Open-minded, willing to take opinions, innovative in making recommendations -Post-secondary education in Math/Computer Science, Actuarial Science or equivalent. -Demonstrates advanced knowledge regarding technical aspects of work; able to review data or results (financial or otherwise) for reasonability and identify root causes and drivers in the data being reviewed. -Strong interpersonal, communication and influencing skills. Strong business acumen with ability to communicate complex actuarial concepts and results in a clear, concise, easy to understand manner. -Self-starter with the ability to work independently, particularly in the area of using sound, independent judgment, problem-solving and analytical skills. -Remains calm and controlled in pressured and stressful situations; demonstrates confidence and persistence in the face of setbacks and obstacles. -Excellent customer focus and commitment to quality. -Demonstrated project management skills.
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About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers. As of December 31, 2018, we had over $1.1 trillion (US$794 billion) in assets under management and administration, and in the previous 12 months we made $29.0 billion in payments to our customers.
Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.
Manulife is committed to supporting a culture of diversity and accessibility across the organization. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request an accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Internal Number: 6450852
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