A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The University of Michigan’s College of Engineering (CoE) provides scientific and technological leadership to the world. We seek to improve the quality of life by developing intellectually curious and socially conscious minds, creating collaborative solutions to societal problems, and promoting an inclusive and innovative community of service for the common good. Our graduate and undergraduate programs are highly ranked and have a strong reputation for excellence. Michigan Engineering’s graduate and undergraduate programs rank 4th and 6th in the nation, respectively. Our online graduate programs consistently rank in the top 10 nationwide.
Nexus has been established to support of the vision and mission of the College of Engineering, raising our profile in online and professional education to enhance participation and broaden access to the best scientific and technical education from the University. Our online (credit and non-credit) and professional education (non-credit) activity will unlock more learning opportunities for the U-M community, organizations, and learners around the world by delivering an innovative, engaging portfolio that can enhance our understanding of the world around us, provide us with more and better opportunities, and improve our quality of life.
The Nexus Design & Innovation group is expanding our staffing capacity for this activity and are looking for an Instructional Production Specialist (IPS) to join the team. The IPS will provide support to our Design & Innovation group and collaborators; update and maintain information in internal administrative systems; update and maintain courses and web pages; ensure that course materials meet copyright and accessibility guidelines; manage and triage technical support inquiries and logistics; and assist in the lecture capture, studio recordings, production, and administration of the College’s online courses. This work requires one to possess strong time management skills while working on multiple projects. We are looking for an individual who can work well in a team environment, can be proactive in identifying and resolving issues with course materials, wants to exceed customer expectations, and is able to process many details in a highly organized, accurate, and efficient manner.
The University of Michigan is seeking an Instructional Production Specialist to join the creative and talented Nexus team within the College of Engineering’s new home for online and professional Education. The roles and responsibilities of this position are to support innovative learning design and delivery across the College of Engineering. This position will report to the Director of Online Learning Design and Innovation.
Online Course Support (75%) - Support for online courses, instructional design teams, student media assistant functions, studio and classroom production, systems and databases, LMS course setup, faculty and learner communication and support, report and data compilation
Project Management (20%) - Development and maintain course, project, and process timelines to ensure timely, quality deliverables; mapping and documentation of new and existing processes; development of related templates, checklists, guidelines.
Professional Development (5%) - Support quality online course delivery and instructional design teams by exploring emerging technology and new solutions to learner and technological needs.
Bachelor’s degree in education, educational technology, information science, or related field
2+ years of experience (or equivalent combination of education and relevant experience)
Demonstrated vision and passion for creating learning experiences that place a high value on accessibility, diversity, equity, and inclusiveness
Experience resolving and triaging online and technical support inquiries
Experience using learning management systems and online education platforms (e.g., Canvas, Coursera, and edX)
Demonstrated experience and interest in working in a team environment
Demonstrated initiative, independent judgment, diplomacy, and service-oriented attitude
Demonstrated organizational, interpersonal, oral, and written communication skills
Demonstrated problem-solving ability
Demonstrated ability to meet deadlines
Experience working in curriculum design teams in higher education settings
Skills in integrating open educational resources, multimedia, simulations, and video into course design and delivery.
Experience communicating to diverse audiences through a variety of modalities
Experience making recommendations for improvement for repeat course delivery
Experience in applying a learner-centered approach to course design skills in developing web-based interactives
Skills in reviewing third party tools and modifying courses for accessible design.
Michigan Engineering’s vision is to be the world’s preeminent college of engineering serving the common good. This global outlook, leadership focus and service commitment permeate our culture. Our vision is supported by a mission and values that, together, provide the framework for all that we do. Information about our vision, mission and values can be found at: http://strategicvision.engin.umich.edu/ .
The University of Michigan has a storied legacy of commitment to Diversity, Equity and Inclusion (DEI). The Michigan Engineering component of the University’s comprehensive, five-year, DEI strategic plan—along with updates on our programs and resources dedicated to ensuring a welcoming, fair and inclusive environment—can be found at: http://www.engin.umich.edu/college/about/diversity.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 177621
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.