Our recruiting firm has an excellent opportunity for a Director of Quality, Patient Safety and Regulatory Compliance with our client Mercy Medical Center, located in Springfield, MA. The Director reports directly to the Chief Medical Officer and is responsible for the direct supervision of 15-20 colleagues. Responsibilities include planning, coordinating, monitoring and assessing, the Quality Improvement and Patient Care Assessment Program. Responsible for ensuring all requirements are met for Joint Commission and other applicable federal, state, and local regulatory and /or accrediting agencies, i.e. the Board of Registration in Medicine (BORM), the Department of Public Health (DPH), Department of Mental Health (DMH) and Centers for Medicare and Medicaid Services (CMS) on an on-going basis within Mercy Medical Center (MMC) and Providence Behavioral Health Hospital (PBHH). Researches and interprets assigned standards and issues, and assesses impact on Hospital operations.
The Hospital is a 182-bed acute care hospital located is midway between Boston and New York.
Bachelor’s degree in Nursing or related healthcare field, Master's preferred.
Massachusetts license in nursing preferred. Will consider 5 to 10 years of strong healthcare related experience in lieu of nursing license.
Requires a minimum of five (5) years of progressively more responsible healthcare-related experience.
Minimum of three (3) years previous supervisory experience of professional clinical and support staff.
Requires experience in Quality Improvement concepts and tools, Risk Management, Joint Commission, and nursing management.
Certified Professional Healthcare Quality (CPHQ) required or must be obtained within two (2) years of hire in position.
Demonstrated strong leadership experience that includes excellent written and verbal communication skills.
Business acumen to effectively project manage, understand and work with financial statements, and to negotiate in extremely important, sensitive, and complex situations.
Work requires the analytical ability necessary to resolve problems requiring a professional level of knowledge in a specific discipline/field and/or design complex clinical, financial, data processing marketing or human resources systems and programs.
Strong interpersonal leadership skills.
Demonstrated clinical knowledge, as well as demonstrated knowledge of quality improvement, patient safety, peer review, and compliance.
A high degree of ethics and confidentiality is essential for dealing with highly sensitive patient care and peer review matters.
Ability to work with multiple levels in the organization including staff, managers, directors, senior leaders, medical executive committee, and board of trustees.
Work for an affiliate of Trinity Health, the nation’s second largest not-for-profit faith-based system.
Opportunity to make an impact and continue to enhance Best Practices. Enhance and grow this outstanding service.
Opportunity to enhance critical care services through operational improvements.
Opportunity to work with an innovative and supportive leadership team.
Opportunity to work at one of Massachusetts’s finest hospitals committed to its patients, colleagues and community.
Work with a very patient focused, dedicated staff. A close knit group committed to delivering the highest quality of care.
Work with a dedicated and supportive physician team.
Work in an environment that is positive with great staffing levels.
To learn more about the position specifics and to receive a written profile regarding this position, please click on ‘apply now’ and send your resume to: Michele Secord, RN, MSN, CPC Secord & Associates, Inc. Phone: (860) 346-7774 / Email: firstname.lastname@example.org
Internal Number: DQ-LM-0819
About Secord & Associates, Inc
Secord & Associates, Inc. is a premiere recruiting firm that specializes in Healthcare Leadership positions throughout the Northeast and Southeast Regions. We are owned and operated by a Registered Nurse. With over 20 years of experience, we have helped countless numbers of our healthcare colleagues advance their careers and find better jobs. Our candidates benefit from our comprehensive career planning services. We provide guidance and support throughout the hiring process and keep you aware of the best opportunities. As part of our excellent service, we assist you by providing guidance on career planning and interview preparation so that you shine!