Position Summary: The Articulation System Stimulating Interinstitutional Student Transfer (ASSIST) is the official statewide database and online repository of articulation for California's public higher education systems. It is a collaborative program of the University of California, California State University and California Community Colleges. The ASSIST Coordination Site (ACS) team is responsible for program management, database management, oversight of technical development, support services, and overall daily operations of ASSIST.
The ASSIST Program Coordinator provides specialized analytical, customer service, and integration partner support on a broad range of policies, projects, programs and issues in support of the ASSIST Coordination Site. The Program Coordinator may lead specific program planning, development, and administrative tasks or projects; interprets, monitors and analyzes often complex information regarding various ASSIST policies and procedures; and, provides consultative services regarding general management to the ASSIST Program Director.
Under direction of the ASSIST Program Director, serves as the primary contact between the ASSIST team and technical integration partners. Establishes and maintains through various means user and technical integration points between third party tools and interfacing applications.
Uses subject-matter expertise as a seasoned, experienced professional with a full understanding of statewide articulation practices and organization policies and procedures to research, analyze, and develop solutions to a wide range of complex ASSIST-related issues.
Demonstrates good judgment in selecting appropriate methods and techniques for obtaining solutions. Prioritizes, monitors and tracks the timely resolution and completion of issues reported through project management software. Primarily deals with programs and proposals that are complex in nature and diverse in scope, including development of new system features and functionality to support articulation, general education course review, and other related processes. Analyzes and develops new processes as well as recommends policies or procedures for possible implementation. Communicates agile project management user stories, use cases and workflow requirements to integration partners and resulting outcomes to other ACS staff.
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