The Warehouse Team Member is a vital collaborative partner of team environment servicing the needs of our cooperative members. Performs all task of receiving in-coming and out-bound shipments of inventory for warehouse location of organization. Investigates and reports any discrepancies to appropriate leader/vendor/customer. Follows policies, procedures and practices of the organization for inventory receiving, storage and shipping. Provides back-up and support for Service Center Supervisor for location operation and customer needs.
Duties and Responsibilities
Accountable for accurately loading and securing out-bound shipments of freight
Unloads and checks accuracy of in-bound freight, stores material based on procedures of the organization
Accurately prepares paperwork for out-bound freight shipments including bills of lading and files paperwork properly
Collaborates and communicates closely with Service Center Supervisor and Area Marketing Manager concerning orders and material to be shipped and received
Will join efforts to assist Service Center Supervisor in office procedures as needed. Expected to take customer calls, process orders, and check inventory to include cycle inventory counts for customers utilizing computer system
Required to work hours as required by business necessity such as an emergency storm situation or as instructed by Service Center Supervisor or Area Marketing Manager
Attends required as needed or instructed by leadership team
Job Qualification Requirements:
1 year warehouse experience required
Excellent customer service and communication skills, including ability to handle/resolve customer inquiries or issues
Forklift license required or ability to acquire and maintain license
Computer experience utilizing Microsoft applications required, experience with an ERP systems preferred
2 years customer service experience required
Walking, bending and lifting up to 75 lbs
Ability to travel when required (>10%)
Valid driver’s license required as well as ability to acquire a medical card to drive company vehicles for deliveries.
KAEC offers a generous benefits package that includes 9 paid holidays, paid time off, medical, dental and vision insurance, short/long term disability, company paid life insurance, flexible spending program, educational assistance, company funded pension and a 401(k) plan with employer match.