Department: SoC Communication Studies Salary/Grade: EXS/5
The Admissions Coordinator of the Master of Science in Communication Program is responsible for managing the day-to-day activities and systems of the recruiting, admissions, and marketing plans in a high-touch recruiting environment. Under the direction of the Director of Enrollment Management, the Admissions Coordinator manages key aspects of the graduate admissions process and marketing strategy, including building creative assets, managing an editorial calendar, creating content marketing, and supervising the in-house digital/social marketing implementation. Regularly scheduled Saturdays and occasional evenings are required to support program activities.
Please note: Flexible availability that includes regular weekend and occasional evening hours.
Effectively communicates merits of and requirements for admission to the program.
Must be able to convey the benefit of this unique communication management program to adult professional students.
Communicates regularly with applicants and admitted students.
Assists international applications with additional application requirements such as navigating transcript services, the virtual open house, and video interviews.
Conducts Admissions interviews for domestic and international students; evaluates and makes recommendations for admission.
Enters and advances matriculating students into the university enterprise system (SES).
Secures and distributes NetID information.
Manages and Supervises Alumni Ambassador program.
Designs and implements recruiting activities - including but not limited to open houses, webinars, information sessions, interviews, and class visits.
Develops, plans, and implements Engagement marketing strategies for accepted applicants.
Prepare reports and analysis of statistics for campaign and process evaluation.
Works closely with vendors to implement marketing campaigns. Create and present campaign analytics/reports for Director and SoC Administration.
With proficiency in WordPress and HTML coding--manages program website updates, workshop websites and email marketing campaigns, and social network marketing campaigns.
Creates and manages an editorial calendar.
With proficiency in Photoshop, Adobe InDesign, iCloud, and Mailchimp, writes and creates visually interesting content marketing and promotional creative assets—and adheres to the editorial calendar timelines and deadlines.
Create and manage the student and alumni blogs.
Create and manage program(s) newsletter.
Create and develop various communication, marketing, and admission materials adhering to NU Global Branding policy.
Data and Applicant Managment
Maintains Slate Technolutions database and ensures effective pipeline processes of 300+ applications.Is one of three Slate Captains responsible for assisting 4 other School of Communication graduate programs in Slate management.
Guides applicants through each stage of the application process by answering questions and providing status updates.
Train Slate users as appropriate.
With discretion, handles application files containing the personal information of applicants and students. Appropriately disposes of non-matriculating applicant information in accordance with University guidelines. Serves as the first and ongoing point of contact for prospective students, responding to inquiries and messages in a timely manner.
Coordinates schedules for temporary/work-study students.
Supervises and coordinates work for temporary/work-study students.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as communication, marketing or related; OR appropriate combination of education and experience.
Minimum three (3) years of progressive experience in higher education program management, admissions, alumni relations, or marketing/recruiting.
Previous experience working with graduate students.
Minimum Competencies: (Skills, knowledge, and abilities.)
Excellent written/oral communication and presentation skills. Communicates effectively in large and small groups, writes precise, well-organized emails, letters, and proposals without grammatical mistakes or spelling errors.
Ability to prioritize, plan, and organize in an efficient and productive manner with superior attention to detail.
Demonstrated project management experience. Ability to organize and manage workflow, develop sound work processes, and manage multiple projects simultaneously.
Facilitates open and effective communication, cooperation, and teamwork among all program constituencies.
Working understanding of CRM and online application platforms.
Exhibits energy and desire to achieve; takes action that has not been requested to improve or enhance job results.
Understands the implications of professional development training and can implement new skills into work practices.
Identifies opportunities to improve procedures and practices, shows imagination.
Master’s degree preferred.
Working understanding of university and program-specific systems such as SES, PeopleSoft
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36849
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.