TITLE: Manager, Strategic Development Communications
FLSA STATUS: Exempt
The Manager, Strategic Development Communications manages a comprehensive communications project portfolio for the Development department. This position is integral to the CSOA’s effort to cultivate, inspire, solicit, and steward contributed revenue for the institution, across all constituencies. The Manager is responsible for collaboratively developing and implementing strategies, supervising projects, creating content, streamlining activities, managing production, and establishing and upholding consistent editorial standards.
PRINCIPAL DUTIES AND RESPONSIBILITIES
In collaboration with the Vice President and Development Directors, develop an overall strategic development communications portfolio for organizational initiatives, priorities, and campaigns.
In collaboration with the Vice President and Development Directors, determine the messaging, content, design, processes, and timing of projects in the department.
Establish and maintain strategic alignment, consistent standards, efficiency, accuracy, and timeliness across all development communications projects.
Foster strategic communications alignment interdepartmentally across the organization, to ensure appropriate and effective messaging to the donor constituency.
Manage and supervise development communications content generated by other staff, as appropriate, including projects related to donor stewardship and engagement. Liaise with appropriate Marketing and Content staff colleagues on projects.
Manage consultants, agencies, freelancers, and vendors on strategic and tactical matters related to campaign communications and development communications projects.
Manage information about institutional priorities, plans, and programs for the Development office, to facilitate the effective and efficient delivery of development communications. This includes gathering and arranging such information into clear, strategic, and effective messages.
Act as a primary content creator (i.e., writer, editor) for development communications, including: institutional giving, endowment campaign, individual leadership and major gifts, and other. Deliverables include: annual or impact reports; campaign collateral; case statements; grant and gift proposals; sponsorship proposals; donor profiles; program descriptions; executive remarks; news articles; video scripts; and other projects.
Create content for select institution-wide communications projects that are related to philanthropy or intended for donors. Deliverables may include: articles, speeches, web content, white papers, brochures or other projects about programs, performances, events, artists, festivals, or initiatives.
Liaise with the CSO’s administrative leadership, creative leadership, and interdepartmental staff on project development, research, and analysis.
Develop and maintain institutional communication portfolio, including key information about institutional priorities, plans, and programs, and share information about its contents with front-line fundraisers and other staff.
Review and edit development communications and institution-wide communications to ensure accurate and appropriate messaging to and for the donor constituency.
Attend and assist with development-related events and concerts throughout the year including some evenings and weekends.
Other duties as assigned.
Reports to Director of Leadership Gifts. Collaborates with the Vice President for Development, other CSOA department leaders, and all Directors of Development. Other contacts include: donors, donor prospects, trustees, orchestra members, subscribers and staff.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Bachelor’s degree; Major in English or similar field preferred.
Exceptional writing ability; proven ability to articulate complex concepts in written form to multiple audiences through various vehicles; experience in writing to represent an institution preferred; experience in editing the work of other professional writers preferred.
Five years experience in development or related field; two years focused on development communications preferred; experience in preparing and managing complex communications projects preferred.
Ability to understand and interpret budgets, and the ability to draft explanatory notes on financial statements.
Strong project management, research, analysis, and oral communications skills.
Working knowledge of Microsoft Word, Excel, PowerPoint, Publisher, and donor databases.
Ability to work collaboratively with development colleagues to create a results-driven, team oriented environment.
Pleasant office environment.
To apply for full-time, part-time or seasonal positions with the Chicago Symphony Orchestra Association:
Email Please email your cover letter, resume and salary history (PDF or Word attachments only) to email@example.com.
Mail Please send your cover letter, resume and salary history to:
Chicago Symphony Orchestra Association Human Resources Department 220 S. Michigan Avenue Chicago, IL 60604
Fax Please send your cover letter, resume and salary history to 312-294-3838.
The Chicago Symphony Orchestra Association is an Equal Opportunity employer which values and encourages a diverse workforce.
About Chicago Symphony Orchestra Association
Founded in 1891, the Chicago Symphony Orchestra is consistently hailed as one of the greatest orchestras in the world. In collaboration with the best conductors and guest artists on the international music scene, the CSO performs well over one hundred concerts each year at its downtown home, Symphony Center, and at the Ravinia Festival on Chicago’s North Shore, where it is in residency each summer. Music lovers outside Chicago enjoy the sounds of the Chicago Symphony Orchestra through best-selling recordings and frequent sold-out tour performances in the United States and around the globe.