Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Washington University Information Technology. This position is for the Danforth Campus.
The instructional designer will be responsible for the design and development of the training needed to support the implementation of MyDay, a complex program designed to improve WashU’s operational excellence and ability to make insight-driven decisions. MyDay is an exciting, once-in-a-generation effort to replace the university’s core administrative IT systems (human resource, finance, and student) and improve associated business processes. The effort will replace these systems with a single system (Workday) that will integrate the university’s core administrative data in the cloud. The instructional designer, who will work as part of a team of communications, training, and change management professionals, plays a central, hands-on role in ensuring MyDay program achieves its vision and goals.
PRIMARY DUTIES AND RESPONSIBILITIES:
In collaboration with the change management team and program consultants, develop culturally sensitive and situation-appropriate training materials – print and multi-media - to help achieve MyDay program goals.
Participate in the evaluation of training needs and recommend effective solutions to achieve successful adoption across a wide and varied environment. Solutions may include job aids, in-system guidance, on-demand online training, multi-media resoures, instructor led trainings, visual guides, hybrid sessions, workshops, or lab hours, and should include an awareness of accessibility standards, actionable metrics, and ongoing operational needs.
Collaborate effectively with Subject Matter Experts, the program team, the Training Lead, and implementation partners to ensure deliverables are timely, and risks are identified and communicated appropriately.
Other duties as assigned
Bachelor’s degree in Instructional Technology, Business, English, Communications, Education, or a related field, and a minimum of 2 years of experience applying instructional design methods and theories, developing training curricula, and user documentation; or equivalent combination of experience, certification, and education.
Master’s degree in a relevant field with five or more years of experience in instructional design, especially in support of high-impact initiatives in large, complex environments.
Experience working in higher education or academic medicine is a plus, as is consulting/agency experience.
A creative, curious and strategic thinker who possesses a confident style, coupled with sensitivity, flexibility, and sense of humor. Good judgment, discretion, tact and diplomacy skills are a must.
Ability to work effectively in a highly collaborative, matrix, and consensus-driven environment.
A willingness and ability to embrace change and to adapt approaches in a timely way.
Superior writing and presentation skills.
Sensitivity to visual aesthetics.
Strong organizational skills and attention to details.
A good understanding of project management, and an ability to work to deadlines.
Proficiency in Microsoft Office products, including Word, PowerPoint, Excel, Outlook.
Experience with Adobe Creative Suite applications
Experience with screen capture software such as Camtasia.
Experience with developing standards-compliant, interactive online learning using software such as Captivate.
Experience in developing video/multimedia training materials
Experience with learning management systems, such as Saba or Canvass.
Experience and expertise in developing and implementing a range of training methods, modes, and techniques.
Workday experience preferred, but not necessary.
Certification such as ASTD (American Society for Training and Development) or Certified Online Training Facilitator is preferred, but not required.
The hiring range for this position is $56,472 - $73,403 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Ability to regularly travel to on-and off-campus locations required.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.