Job Requisition Number: 27467. UC Berkeley’s Digital Health Clinic is an internet-based diabetic retinal disease detection service that UC Berkeley’s Optometric Eye Center provides to medical clinics throughout California. The Digital Health Clinic provides professional diagnostic consults through EyePACS, a clinical communication system that has been used successfully for clinical consults in diverse clinical settings. Clinicians at UC Berkeley specifically trained in diabetic retinopathy detection provide interpretation of retinal images.
The Incumbent Assistant Director will provide general day-to-day oversight of program operations, working within a small team, for the UC Berkeley Digital Health Program. This will include overall maintenance and expansion of the Digital Health program, which provides expert medical consultation of photographs of patients’ retinas to enable diagnosis and referral of diabetes-related retinal disease. These photographs are taken in remote clinic sites throughout California and uploaded, with patient diagnostic information, and uploaded to the EyePACS website (www.eyepacs.com). Incumbent will interact with and follow-up with outside clinical administrators to ensure diabetic retinopathy screening has the appropriate resources to succeed. These tasks may require both remote assistance for the entire program (all CA clinics) and regular on-site visits to Northern CA clinics.
Incumbent will also work closely with the Director of Digital Health to work on long-term projects/goals of the program. This includes website development, interacting with potential clinic clients, and working toward sustainable insurance billing practices.
Administers a defined operational program or activities which may include some of the following functions: finance, facilities, payroll, space planning, student services, human resources, communications, informational technology or safety. •Maintain oversight and organization of the Digital Health Program under the faculty director of the program. •Organize and streamline administrative processes to help accommodate increasing workload. •Maintain a collaborative work environment. •Develop and execute marketing and advertising plans, including travel to various conferences and meetings. •Initiate contact with community clinics in Northern California that do not use UC Berkeley Digital Health for diabetic retinopathy screenings -Distribute information to clinics interested in contracting with UC Berkeley Digital Health for diabetic retinopathy screening program support and consulting services. •Provide site visits, traveling to clinics in Northern California, which may include the following, depending on purpose of visit: -Liaison with clinic administrators involved in the program -Provide information/presentations to clinic medical doctors about diabetic retinopathy and the medical value of screening upon request (only expected if candidate has OD or equivalent) •Work on administrative aspects of insurance billing. -Coordinate with different insurance payers for medical billing of services -Set up new relationships with payers -Assist with reporting of billing data to payer and clinic. •Liaise with other UCB Digital Health team members in the field to maintain customer service and provide quality control
Gathers and analyzes financial and other resource data; prepares reports or analyses of operational activities, evaluation of current and proposed services, etc. •Develop and submit annual budget to the School of Optometry finance staff •Optimize data to expand the program into new primary care clinics •Review and assess performance metrics on EyePACS by clinic and photographer
Functions as a resource on issues such as researching complex financial discrepancies, escalated customer service problems and vendor concerns. •Coordinate with campus contracting units to establish new contracts and contract renewals in a timely manner
Participates in the development and revision of standard operating procedures and guidelines. •Coordinate the design and drafting of organizational website content; correspondence to organizational constituents. •Manages the deployment of cameras to external clinics •Ensures routine maintenance of equipment and cameras at our internal and external clinics •Perform/authorize maintenance of Digital Health-owned equipment (retinal cameras, power tables). •Troubleshoot technical problems by photographers at remote clinics including but not limited to digital-retinal camera functions and operation, and related computer and software. •Liaise with other UCB Digital Health team members in the field to maintain customer service and provide quality control
Develops and maintains budgets. •Develop and submit annual budget to the School of Optometry finance staff •May assist with fundraising related duties in partnership with our Development and Alumni Relations team •Authorize maintenance of Digital Health-owned equipment (retinal cameras, power tables).•Thorough knowledge of financial analysis and reporting techniques, human resources policies and procedures for staff and academic employees. •Knowledge of a variety of administrative operations activities such as events planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines. •Strong communication and interpersonal skills to communicate effectively with all levels of staff; both verbally and in writing. •Strong skills in short term planning, analysis and problem-solving and customer service. •Highly developed problem-solving skills. •Ability to work with a highly diverse population of clients. •Demonstrated ability to multi-task in a complex organization with demanding deadlines. •Ability to use discretion and maintain confidentiality in patient and University-related matters. •Experience in a technology-related field. •High degree of flexibility in learning and adapting to new technologies. •Working knowledge of IT Operating systems, particularly Windows-based computers and programs and the ability to train others in their use, particularly Excel and word programs.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.