Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Reporting to the Associate University Librarian for Digital Scholarship and Technology Services, the Head of Library Technology Services provides leadership and expertise in the selection, development, and implementation of library technologies, infrastructure, and technology services for Libraries staff and users of the Libraries. The incumbent directs a professional staff of software developers, end user support specialists, and other information professionals to develop, implement, and manage sustainable operations and strategic initiatives collaboratively in support of the Libraries’ technology priorities.
PRIMARY DUTIES AND RESPONSIBILITIES:
Managerial Leadership: Provide leadership, vision, and direction for the Library Technology Services unit; lead the work of collaborating staff, coordinate Libraries-wide work and programming, and facilitate organizational contributions of the program with visible leadership that promotes a culture of performance;� initiate and lead the planning, implementation, and assessment of program services and activities in alignment with Library strategic directions. Lead the planning, development and implementation of a comprehensive Library-wide scholarly communication program, including research services, education and outreach programming, and policy protocols.
Performance Management: Hire, train, direct, and mentor staff to carry out duties at the expected high level of performance, and regularly assess staffing performance effectiveness with clearly articulated performance expectations and regular, timely feedback in alignment with organizational processes and standards.
Workplace Management: Develop, implement, and assess short- and long-term strategies for conducting unit services and key project activities; manage and regularly evaluate assignment of work and responsibilities for effective accomplishment of unit objectives; and manage an inclusive and equitable work environment for operations.
Managerial Communication: Consistently demonstrate accurate, timely, informed, bi-lateral communications relevant to unit, organizational, and institutional issues, and manage unit awareness of organizational communications, including unit requirements and goals resulting from organizational strategy.
Works with Libraries administration, unit heads, and staff to evaluate, prioritize, and manage technology applications, infrastructure, and initiatives in the Libraries, including the alignment of technology resources, collections and access systems, and digital library infrastructure. Actively collaborates with Libraries staff to evaluate, explore, and implement new technology platforms and services to meet the needs of WU community and the Libraries’ mission.
Acts as a liaison and point of contact on behalf of the Libraries with Washington University IT and other key campus partners for issues related to information technologies. Collaborates with relevant Libraries staff and campus partners on service models, partnerships, and technology-related opportunities that support the Washington University community and mission. Collaborate and manage relationships with campus-wide technology services and external vendors to ensure proper implementation and management of hardware infrastructures, security policies, and authentication/authorization procedures in the Libraries.
Maintain awareness of national and international best practices and advances in information technology services, including applications, implementations, and frameworks. Represent WUSTL and WU Libraries nationally and internationally in professional associations and relevant forums for higher education technology services. Perform other duties as assigned or as needed.
Bachelor’s in related field plus at least 5 years of relevant experience; or Master’s degree in Computer Science, Information Systems, Information Sciences, or other related fields; or an equivalent combination of education and years of relevant work experience
At least 3 years of supervisory experience
Demonstrated experience in leading a team in planning, developing, and implementing short-term initiatives and/or long-term services
Experience in leading DevOp practices and tools
Experience in evaluating, implementing, and maintaining open source and proprietary software
Demonstrated ability to collaboratively plan, coordinate, and implement effective projects, both independently and in a team environment; and manage multiple and simultaneous projects
Experience with hardware virtualization environments
Working knowledge of authentication and authorization technologies, including LDAP and Active Directory
Experience with implementation and management of cloud services to support production systems
Demonstrated experience with Unix/Linux, including basic administration and shell scripting
Experience with SAN disk array storage as well as protocols like NFS and CIFS
Familiarity with automation/configuration management (e.g., Ansible, Puppet, or Chef)
Experience with SQL, MySQL, and related database platforms, including management and deployment
Familiarity with managing server-side technologies
Knowledge of information security best practices and experience in automating security patching
A working understanding of code and script
Strong organizational skills and demonstrated ability to lead and manage services and projects
Strong interpersonal skills, demonstrated ability to work in a collaborative team-based environment, and to communicate well with IT and non-IT staff
Demonstrated ability to write clear documentation
Ability to organize and lead a group of professionals
Ability to learn new technologies and train others in their uses
Ability to operationalize project requirements
Demonstrated capability as a self-starter
Ability to work and thrive within a rapidly changing professional environment
Advanced graduate degree in computer science, information systems, data science, and/or another relevant field
Experience in managing technologies for a large academic, cultural heritage, or research institution
Demonstrated project management experience with complex digital initiatives involving many stakeholders
Experience with repository systems such as Fedora Commons, Hydra/Samvera, Islandora, DSpace, or other digital library applications and standards
The hiring range for this position is $66,866 - $86,990 annually.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is for the Olin Library. This position is for the Danforth Campus.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.