Business Analyst, Commercial Banking IT - HSBC Operations, Services and Technology
August 6, 2019
Some careers open more doors than others. If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
HSBC is an equal opportunities employer and welcomes applications from people of all backgrounds. We particularly welcome applications from disabled people, ethnic minorities and individuals returning to the workplace following a career break or retirement, as these groups are currently underrepresented within the financial services industry.
We are currently seeking a high caliber professional to join our team as Business Analyst.
Managing the capture, analysis and documentation of business process including IT processes
Designing solutions or change interventions
Create analysis of customer journeys and product functionality
Helping define and track metrics and Key Performance Indicators for the product
Oversee change management activities which can include diverse tasks such as timeline planning to stakeholder engagement
Manage or collaborate in change interventions such as training and communication
Tracking and documenting progress and managing status reporting
Managing implementation of solutions
Risk identification, risk reporting and devising interventions to mitigating risks
Budget management and forecasting
Management of external service providers
Has development solutions using various technologies and can explain how they achieved this and the technologies used.
Understanding and ability to apply Project Management discipline and portfolio management.
Communicate effectively with all levels of stakeholders
Solid working experience in business or technical analysis
Great understanding of technology and it application
Demonstration of detailed technical understand of several technologies
Experience in presenting to senior stakeholder in both business and technology
Working experience on agile projects and understand the application of agile
Understanding of how DevOps works and how to utilize to in the agile process.
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Internal Number: 6261439
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