Clark University’s Graduate Admissions Department seeks to fill the position of Assistant Director. Reporting to the Senior Director of Graduate Enrollment Management, the successful candidate will assist the Associate Director/Director/Dean with managing the recruitment and admissions functions for the graduate programs in the Graduate School of Management, the School for Professional Studies, and the International Development, Community and Environment Department at Clark University. The candidate must have exceptional customer service and organizational skills, strong oral and written communication skills; and the desire to work closely with a diverse student population. Admissions recruitment, public speaking, counseling, and application review are all significant functions of this position.
Graduate Student Recruitment and Admissions Duties and Responsibilities include:
Provides counseling on the admissions process, discusses the benefits of a Clark education, and answers specific questions related to the University.
Serves as a secondary contact for developing relationships with prospective students that are assigned, and moving prospects through the admissions processes and to enrollment through extensive personal contact as needed.
Assists with follow up to increase application completion and yield rates.
Assists with review and render decisions on admission applications.
Serves as liaison with other offices on campus in order to meet enrollment objectives.
Maintains professional and student-focused standards that the admission office employs to serve prospective and current students.
Execute CRM responsibilities:
Assisting with data entry when required
Recruitment and operational reporting
Event planning and coordination
Assisting with e-communications
General office management responsibilities
Management/Coordination Duties and Responsibilities include:
Oversees Graduate Admissions student workers used to assist with recruitment and operational tasks.
Graduate Admissions Program Liaison Duties and Responsibilities include:
Developing and maintaining close working relationships with graduate program directors, admission chairs, program staff, and others on campus involved with IDCE, GSOM, and/or SPS.
Facilitating the review committees for assigned graduate programs within IDCE, GSOM, and/or SPS.
May included close work with key PhD and/or ADP constituents.
Special Licenses, Tools and Equipment Needed:
Customer Relationship Management Software—Slate and Banner
1 – 3 years of work experience within higher education admissions environment
Bachelor’s degree from a regional accredited college or university and/or equivalent combination of education and experience.
Valid driver’s license, required.
Familiarity with MS Office is required.
Extensive work with databases and information systems.
Must be a self-starter with the ability to work with limited guidance
Excellent written and oral communication skills
Ability to work independently and in groups and self-motivated
Highly personable and approachable to prospective students
Ability to multi-task, prioritize, and follow-up in a timely manner, in the office and while traveling
Willingness to work evenings and weekends as needed
Analytical and able to make sound judgements/decisions
Prior experience working with and contributing to a diverse workplace with the ability to interact effectively with a broad range of constituents on campus
Master’s Degree from a regional accredited college or university
Prior knowledge of Slate (CRM)
3 – 5 years’ experience in college admissions/marketing
Limited budgetary experience
This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks’ vacation, generous retirement plan, free use of campus fitness center and many more.
Review of applications will begin immediately. Salary will be commensurate with skills and experience. Please email résumé and cover letter to firstname.lastname@example.org . Applicants must reference Job code 199146 in the subject line to be considered for this position.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Internal Number: Job Code 199146
About Clark University
Founded in 1887, Clark University is a liberal arts-based research university committed to
scholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day.
Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change.
Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.