Corporate Services Asia Risk Officer, Vice President
August 1, 2019
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Corporate Services Description
The Corporate Services division in Asia is responsible for the daily office operations of 56 locations across 13 countries with a portfolio of over 2 MM Square foot. Standard office hours are 0900 to 1800 hours, but coverage is extended on a 24 x 7 basis as required to meet the Firm's needs. Corporate Services' strategic plan is to anticipate and provide the space and supporting services for internal business units. The organization employs a matrix management structure with specific office needs delivered by local management and the functional teams support the local management by providing expertise across seven major areas:
Real Estate and Location Strategy manages Real Estate strategy, Workplace and Design, and Real Estate Business Intelligence (BI) Solutions
Portfolio & Transaction Management is responsible for Portfolio Management, Lease Administration and Transactions Management
Property Management consists of Project Management, Design/Engineering, Property Services and Employee and Guest Services
Travel responsible for corporate jets and management of the Firm's relationships with airlines, hotels, ground transportation vendors and the corporate card program
Corporate Information Management is comprised of Business Information Services & Analytics, Reprographics Services, Mail & Distribution Services, Records Management Services, Translation Services, Presentations, Design, and Print Management Services
Corporate Security and Investigations is responsible for physical protection of employees & facilities, crisis management, client & supplier due diligence, employee screening, as well as internal or external investigation
Office of COO supports Corporate Services and the Firm through financial management, client engagement, risk management, communication protocol, staff training/development, and process/technology improvements
Regional Client Services oversees CS functions within the regional branch offices, support the Global Inhouse Center site management, as well as the Regional Office Incentives Management
The Asia Risk Officer is the senior risk representative within the Office of COO team and is responsible for establishing a strong control environment for our risks across the portfolio. The role has the following principal areas of focus:
Operational Risk Management: proactively and strategically identify / manage risk, and adhere to regulatory requirements in all CS functional areas o Maintain current knowledge of the risk space and best practices and apply knowledge where practicable to the CS department. o Interface with Operation Risk Department to carry out Risk Control Self-Assessment
Technology Risk Management: partner with Morgan Stanley Technology Risk department to deliver Firmwide technology related risk program o Plan and execute preventive program on information security activities o Perform review and approval on operational technology entitlement o Support functional team in remediation work o Act as CS Information Security Officer and coordinate associated deliverables
Third Party Program Management (TPPM): work with the TPPM team to deliver the Firmwide program (TPPM includes internal cross entities outsourcing as well as external vendor engagement)
Vendor Performance Management – deliver and manage a centralized process to: o Ensure an equitable and transparent relationship between managers & vendors; o Act as an independent party/escalation point for vendors; o Ensure performance management tools are updated and leveraged across CS; o Coordinate governance & compliance elements of vendor performance management program.
Internal Audit Engagement: represent CS to interface with internal audit on all audit related activities, co-ordinate with various CS functions and acts as the CS single point of contact
Business Continuity Planning: o Act as a liaison to Business Continuity Management (BCM) team to lead planning and testing of CS business continuity planning. o Carryout crisis table top exercise as part of the testing / training program o Continue to work with global team to develop and refine best practice within CS on BCP activities o Life Safety: development and oversight/governance of a globally consistent process to effectively respond to life safety events, leveraging existing Corporate Security and Property Management teams.
Prospects for this position will have demonstrated the ability to manage and interact with staff at all levels in the Firm. Accordingly, the individual must be an accomplished businessperson and a proven leader capable of building a cohesive team and constructing persuasive proposals for improvements across diverse functional teams.
The successful candidate will have 12 or more years of pertinent business experience with a proven track record of consistently exceeding performance goals and managing operations in a demanding business environment. The ideal candidate would have operational risk experience for a multi-national firm with knowledge of the financial industry. In addition, it would be beneficial if this individual has experience working abroad or with multi-national firms and has a wide range of industry contacts.
Course of study: Risk management qualification, banking or financial institutional experience. An undergraduate degree is required, a post-graduate degree is a plus.
Language: English fluency is required.
Communication skills: Excellent verbal, written, presentation, and interpersonal skills
PC skills: Microsoft applications (Outlook, Excel, PowerPoint, and Word)
A self-starter who is comfortable working in an environment across regional offices and inspires the trust and confidence of local and regional management.
Other characteristics: Strategic thinker, analytical, problem solver, deadline driven, team player, self motivated, innovative, organized, optimistic, energetic, and attention to detail.
Internal Number: 6231235
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