We’re searching for a GIS (Geographic Information System) Technician I to join our Information Services Team which is responsible for providing support to a reliable and high-performance GIS service. The ideal candidate is a team player with current hands-on GIS and mapping experience, with demonstrated strengths in accuracy and data integrity; and experience with mobile, cloud and desktop GIS applications and databases.
The typical hiring range for this position is $48,000 – 60,000 depending on experience and qualifications.
Position Purpose and Objectives:
Under the supervision of the GIS Manager, this position is responsible for embracing and supporting the vision and mission of the cooperative, and the department. Provides reliable and high-performance United Power Geographic Information System (GIS) and other geospatial services and integration with other enterprise systems. Contributes to an excellent user experience for the end users of geospatial applications. A key focus is ensuring the accuracy, integrity and value of the GIS data to support and advance the core business of electric power delivery.
The GIS environment includes server or cloud-based GIS products, desktop GIS and staking applications, mobile GIS applications, web GIS applications, geodatabases, GIS related components of the Outage Management System (OMS), and GPS hardware and applications.
Job Classification and Progression:
The GIS Technician class series consists of two positions: GIS Technician I and GIS Technician II. The GIS Technician I is the entry-level classification. Initially under direct supervision, incumbents with basic GIS experience learn and perform specialized computer-based and graphical support work. Incumbents become familiar with GIS base map creation and maintenance, and the processes necessary to collect, interpret, and display GIS data. Positions at this level usually perform most of the duties required of the II level, but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.
In the GIS Technician II level in the series, incumbents perform the full range of work with only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies of the work unit.
The GIS Technician series is distinguished from the GIS Analyst series in that the latter performs professional GIS duties, including application design, modification, scripting, database management.
Positions in the GIS Technician class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, experience, and certifications which meet the qualifications for and after demonstrating the ability to perform the work of the higher-level class.
Essential Job Functions:
Generally, 80% of the responsibilities at this level involves completing day-to-day GIS tasks and requests that come into the Service Desk queue or from notifications from the work order tracking system. This includes posting and adding jobs from the staking system to the GIS in a timely manner and editing the GIS data to ensure it accurately represents the status and configuration of United Power’s assets in the field.
Approximately 10% of the position is providing basic data, maps, reports for internal and external individuals and entities, plus automating and developing basic tools to support the day-to-day GIS tasks.
Approximately 5% of time is spent directly supporting the end users of the GIS and its related applications using current tools and procedures for recording and tracking all Incidents and Requests.
As a continual learner, approximately 5% of time is spent on self-initiated GIS technology awareness, self-education, or formal training.
Diagnoses and resolves somecommon or routine technical problems independently using defined standards and procedures. Increases the frequency of solving these routine problems independently.
Works independently and collaboratively, as a member of the GIS team and project teams. Day to day work is self-initiated, and self-directed, based on specific direction, Service Desk cases, project task assignments, department’s priorities established by the GIS Manager, Project Managers, or Director of Information Services.
Adheres to existing standards, practices, and procedures, and provides suggestions for continual improvement in delivering an excellent GIS user experience. Escalates or communicates unresolved or highly visible issues to IT department leadership.
Coordinates with GIS vendors for support in incident resolution and administration of United Power’s GIS applications and technologies.
Achieves basic familiarity of all company business units and their functions and steadily increases to solid familiarity.
While the position will be primarily located in one office, up to 50% of the time may be spent at other offices or in the field depending on business needs and projects.
Accepts accountability for all areas of responsibility and holds peers accountable.
Works collaboratively with colleagues, fosters a spirit of cooperation in the workplace, and contributes to a positive working environment.
Job duties may include other duties as assigned.
It is essential that the end users’ and members’ experience with the GIS environment and its related technology be positive and productive. This position significantly contributes to that experience, and United Power’s ability to deliver services to our members. This role is critical to the goal of delivering reliable and accurate GIS and related enterprise data, and an excellent GIS user experience.
Works with all employees, external vendors.
Supervision Received and Exercised:
Receives both general and specific, guidance and direction from the GIS Manager, Director of Information Services, or IT project managers.
Office setting 80% of the time. 20% of the time may need to work in a support role while outdoors, in a warehouse or maintenance environment (dust, uneven surfaces and all types of weather and temperature variations).
Required Knowledge, Skills and Abilities:
Demonstrated aptitude for learning new technologies, with curiosity and ability to formulate questions when identifying and evaluating solutions or researching problems.
Extremely high level of customer service ethic.
Ability to work both independently and collaboratively, and as a member of a team.
Possess exceptional communication skills, both written and verbal. Ability to determine the technical skill level of the information recipient, and to formulate and tailor communications accordingly.
Ability to organize and complete daily activities based on both specific directives, processes and procedures, with ability to meet multiple deadlines, and effectively handle multiple tasks,
AND demonstrated basic knowledge in recent/current versions of ArcGIS Desktop, ArcGIS Pro, ArcGIS Online, AutoCAD, Crystal Reports or similar, Microsoft Office in order to create, edit, and support enterprise maps.
Education, Training and Experience:
Equivalent to an associate degree with major coursework in geography, computer science, information systems or a closely related field. Equivalency may be demonstrated through a combination of training and progressively responsible experience that resulted in the required specialized knowledge and abilities to perform the assigned work in lieu of a degree.
AND combined 6 months hands-on experience working with GIS software products related to cartography, analysis, and geoprocessing, that demonstrates a solid working knowledge of these tools.
Essential Physical & Mental Requirements:
Majority of time requires sitting, bending at neck, waist, legs, and arms; twisting body; and changing positions at will. Occasional driving, standing, walking, stooping, bending, kneeling, reaching and stooping.
Lift and carry 5-50 pounds frequently and push/pull up to 100 pounds occasionally.
Requires repetitive motions with hands and fingers such as keyboarding, use of telephones, cell phones, etc.
Requires close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.
Noise level in work environment is moderate. Work requires close attention to detail and accuracy and is varied in nature with regular interruptions. Work is subject to irregular hours.
***For full consideration, please fill out an application on our company website***