Job Requisition Number: 27340. The College of Letters & Science is the largest of the university’s 14 colleges and schools and the most prestigious teaching and research unit in the UC system. L&S encompasses more than half of the campus’ faculty, three-quarters of its undergraduate students, and half of its Ph.D. candidates. Organized into five divisions: Arts and Humanities, Biological Sciences, Mathematical and Physical Sciences, Social Sciences, and the Undergraduate Division, L&S offers students a choice of more than 70 departmental majors, joint majors and simultaneous degree programs as well as vast opportunities to study and conduct research both within and outside of the traditional disciplines.
The L&S Office of Undergraduate Advising (OUA) provides advising and counseling to new 1st year and transfer admits, currently enrolled and readmitted undergraduate students (approximately 22,000), parents/family, faculty, staff or other administrative units regarding academic programs, policies, procedures and College and University requirements. OUA enforces and adjudicates the academic regulations of the College in order to ensure the integrity of the degree and the continuing quality of the institution. Decisions made by OUA impact all academic units within the College of Letters & Science and set precedent for other colleges on campus. College Advisers discuss majors, enrichment opportunities, student support and engagement, resources, and College and University requirements. Services provided include scheduled individual advising sessions, group advising, satellite advising, outreach activities, and advising via online communication platforms such as Google Hangouts, webinars, online chats, and bCourse orientations. OUA works collaboratively with both academic and administrative departments across campus.
ACADEMIC ADVISING: •Empower students through holistic and collaborative advising to achieve their own definition of academic and personal success. •Engage and build relationship with students to maximize their experience at Berkeley. •Apply advanced student development and academic advising theories, knowledge, and experience to support undergraduates in identifying, defining, and obtaining their educational goals. •Advise students on majors and preparation for careers and graduate work (requiring knowledge of 70+ majors, 60+ minors, pre-professional programs, and joint majors with other schools and colleges). •Advise students on the wide range of course possibilities and/or ways to complete complicated degree requirements. •Explain registration and enrollment procedures and assist students in taking full advantage of a wide range of academic and nonacademic enrichment opportunities such as study abroad, internships, undergraduate research opportunities, scholarships, and extracurricular activities. •Based on extensive knowledge of College policies, advise students on rules, regulations, and requirements as well as provide assistance on all aspects of a student’s academic experience. •Help students make connections with academic and non-academic departments, and make referrals to appropriate resource. •Assess and monitor students’ academic progress to ensure timely declaration of major, adherence to overall unit limits, and advancement to degree. This includes, but is not limited to tracking progress, understanding grade points and calculating balances. •Place academic registration holds and/or require scholarship contracts for students who are out of compliance with College expectations. •Verify students’ completion of degree requirements, including circumstances when there are no clear precedents or articulations, or when transfer work is involved. •Apply different forms of advising: 1:1, group, satellite, webinars, chats, workshops, etc. •Counsel students experiencing complex and simultaneous problems resulting in academic difficulty. Identify barriers, distractions, and complications contributing to academic probationary status or dismissal. •Help students recognize these key non-academic issues, and determine proper referrals for students whose academics may be adversely affected by mental health, study habits, financial, personal or family issues or crises and initiate contact on students’ behalf for additional therapeutic counseling and/or assistance from other units. •Set terms for students who have been academically dismissed and provide guidance on how students can return and be successful. Identify intricate student issues/grievances such as alleged discrimination and complex grade dispute issues and refer to appropriate departments. •When necessary, place advising service indicators. •Advise on special eligibility requirements such as Honors programs, fellowships, and scholarships. •Develop and maintain thorough knowledge of College policies, rules and regulations. •Create and implement workshops for students. •Present information effectively in individual and group situations using electronic, written, and oral formats. •Serve on Advising Teams, and assist in developing and implementing innovative joint ventures with Divisions and tertiary groups. •Present and lead workshops, identify Golden Bear Advising activities, advising fairs, and other events; initiate, plan, and deliver cross-training programs. •Inform other departments and campus offices on the impact of OUA policies (Summer Sessions, University Health Services (Tang), EOP, TRSP, ASC, DSP, etc.). • Assist in the creation, analysis, and implementation of College deadlines, procedures for change of major or minor, readmission, late changes to course schedules, and retroactive actions. •Participate in special programs and projects directly related to the mission of the office. •Serve as the L&S campus consultant, resource, and liaison to a number of academic and administrative units on campus; provide information, clarification, and interpretation of College policy to the staff and faculty; participate on campus-wide committees, such as Admissions’ Freshman and Transfer Yield Committee. Collaborate with other university offices (Admissions, Registrar, UHS, DSP, TRSP, New Student Services (NSS), Financial Aid, Summer Sessions, etc.), and consult and refer students experiencing academic, financial, and personal difficulties.
PROFESSIONAL DEVELOPMENT: •Maintain professional growth and development through attendance at weekly office-wide training sessions, seminars, conferences, cross-campus committees, and through participation on campus-wide committees and in professional organizations. •Attend and give presentations in the office and at conferences such as the UCB Advising, Counseling, and Mentoring Conference, UC system-wide Academic Advising Conferences, and regional and national NACADA conferences.•Advanced knowledge of advising and counseling techniques •Advanced knowledge and understanding of student development theory. •Thorough knowledge of 70+ L&S majors, 60+ L&S minors, and basic knowledge of other colleges and schools. •Thorough knowledge of college policies, procedures, and requirements. •Advanced skills in judgment, decision-making, problem solving, and project management. •Strong abilities in reasoning, problem identification, and development of creative solutions to complex problems. •Strong interpersonal skills and proven ability to create and maintain effective working relationships with faculty, staff and students in a diverse, inclusive campus climate. •Strong organizational skills and ability to multi-task, work under pressure, and adjust priorities when dealing with competing and complex tasks. •Administrative experience in a college setting. •Excellent verbal and writing skills. •Basic computer skills.
Education/Training: •Bachelor's degree in related area and/or equivalent experience/training; preferred Master’s degree in Counseling, Education, Higher Education Administration. There are multiple openings for this position and will remain open until all vacancies are filled.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.