1) The Office Manager assists with the daily operations of the Full-Time MBA Admissions office and the weekly operations of the Campus Visit Program. Work to ensure seamless and impactful engagements between Chicago Booth Admissions and prospective students, current students, staff, and alumni volunteers.
2) This role utilizes a working knowledge of the MBA programs and admissions process to serve as the primary representative of admissions to campus visitors in both the on-campus and off-campus visit process, as well as admissions interviews.
3) Assists in the daily administrative functions of the office, including assessing, implementing, and managing the office supply needs and physical space, assisting with travel, and event planning.
4) Provide primary administrative support to the Executive Director of Full-Time Admissions.
5) Manages the daily operations of the Full-Time Admissions office, serving as the office manager.
6) Manages the visitor/guest engagement experience through in-person, phone, and email contact. Responsible for evaluating and improving the experience based on feedback and insights.
7) Works with Admissions senior staff and Admissions Manager to support and coordinate administrative needs, manage projects, and assign student volunteers and staff as needed.
8) Oversees and maintains the visitor and back office spaces, ensuring appropriate updates, repairs, and upgrades are made in a timely fashion.
9) Oversight management of office supplies, as well as the day-to-day purchase of goods and services.
10) Point of contact in coordinating new employee onboarding and orientation. This can include scheduling interviews, assisting with HR and IT procedures, and the assignment of space, phone, and other equipment.
11) Assists Admissions Manager with the development of the budget. May monitor and reconcile accounts.
12) Coordinates logistics of major events and may assist in planning events.
13) Manages special projects or functions related to the business of the organizational unit.
14) Manages Associate Deanâ™s expense reports, travel arrangements, coordination of meetings, and calendar management.
15) Manage the office inbox process and procedures. Outline FAQâ™s and address general inquiries, assign relevant emails to appropriate director, and ensure responses are provided in a timely manner.
16) Assist admissions manager with the annual verification process for all new students.
1) Demonstrated proficiency with MS Office (Word, Excel, PowerPoint, and Outlook).
2) Ability to learn and manipulate both University and Chicago Booth databases.
3) Excellent interpersonal, verbal, and written communication skills.
4) Proven organizational aptitude, attention to detail, and project management.
5) Ability to handle multiple detailed tasks/projects simultaneously, set priorities and streamline projects and processes, while meeting strict deadlines with frequent interruptions.
6) Ability to work independently with little supervision; possess a self-motivated disposition; identify opportunities for improvement and recommend effective changes, all while achieving key objectives resulting in desired outcomes.
7) Excellent critical thinking/problem solving, analytical, and influencing skills.
8) Ability to maintain strict confidentiality of sensitive information.
9) Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, faculty and corporate contacts in a multitude of communication methods i.e., in person, email, phone.
10) Professional demeanor, including tact, discretion, and a customer service-oriented approach.
1) Two years of progressively responsible administrative experience.
2) Experience in a higher education setting.
2) Cover letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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