We are extremely excited to bring onboard an Associate Director of Workplace Transformation , reporting to the VP of Facilities Planning at MSK.
Our new director will play a key role in the organization by working directly with Facilities Management, HR and IS leadership to structure and lead complex policy, process and systems change management programs with a focus on transforming how space resources are allocated and utilized to support MSK's mission. You will be accountable for the overall vision and strategy, development of transformation plans and communications, and tracking outcomes related to employee engagement and financial sustainability.
Model best in class / innovative approaches to workplace transformation involving multiple internal clients in a matrix organization
Collaboratively support the development of a clear case for change, objectives, deliverables, and associated timelines accounting for key change activities and projects
Utilize organizational change management methodology and apply as appropriate for the environment and client groups, adjusting as needed
Lead workplace change management components and activities by designing and deploying change strategies, identifying risks (and providing mitigating strategies), measuring end-user experience and opportunities and consulting with project leads to build the appropriate change management strategy and integrate change tools into the project plan
Track, analyze and communicates outcomes of the people side of workplace transformation and provide recommendations to the business on adoption issues and mitigation strategies as well as follow up activities that will ensure the long-term success of all changes
Develop change and communication best practices by leveraging internal resources, establishing relationships with external subject matter experts, and conducting research and focus groups, etc
Support leadership communications, including presentations, memos, and performance reporting, with a focus on strategic messaging, persuasiveness, and visual attractiveness
Work with technology, space planning and other relevant departments to identify client needs, develop innovative workable solutions and follow through to conclusion
Provide input and content into the creation of tools and education materials for clients groups to ensure effective engagement and adoption of changes
Participate in annual budget preparation
Ensure organizational alignment in design and execution of transformation efforts
Serve as an advisor and trusted internal consultant for Senior and Department Leadership on workplace transformation based on a situational awareness of the change and the groups being impacted
Partner with business leaders in Facilities Management, Human Resources, IS and other key stakeholders to provide and deploy holistic strategies and business transformation programs that drive measurable results
Gain commitment and utilize organization change champions to support and execute programs
Anticipate impact of change initiative and work with those impacted to create a vision for the future
Knowledgeable about your business and the marketplace and able to apply this knowledge to advance our goals.
A cultivator of innovation who builds and fosters new ways for MSK to be successful.
An excellent decision-maker, with proven success at making timely decisions that keep MSK moving forward.
A provider of work directives, delegating responsibilities as necessary and removing obstacles to get work done.
Consistently achieving results, even under tough circumstances.
Able to hold yourself and others accountable into achieve goals and live up to commitments.
Skilled at painting a compelling picture of MSKs strategy and vision that motivates others to action.
A strategic thinker who looks ahead to future possibilities and translates them into breakthrough strategies.
Bachelors Degree required; preferably BA or BS in Business Management, Organization Psychology, Organization Development, Communications or related field
Master's degree a plus
7-10 years of work experience in Workplace Transformation, Change Management, Engagement, Communications, End-user Experience
Experience utilizing the Prosci ADKAR or similar Change Management Methodologies
Proven success in creating strategies, processes and systems that drive effective and efficient implementation of business initiatives and change management required
Internal Number: 2019-34770
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.