1) Manages the Universityâ™s eProcurement and invoicing application (via Jaggaer) for users, suppliers, catalog management, and purchase order and invoice problem support.
2) Ensures that application data is accurate and up-to-date within and between environments (test and production).
3) Acts as the liaison between the University user community and service provider related to technical and functional system issues.
4) Coordinates with central administrative units to identify and implement enhancement to the system that will improve processing efficiency.
5) Manages internal University maintenance application for new users and departments.
6) Establishes and determines appropriate access for users and customizes settings depending on individual, role, departmental, or organization needs for use of the system.
7) Manages University marketplace messages, communications, website, and support information. Answers majority of Level II (business-critical) and significant portion of Level III (IT-critical) questions pertaining to the University eProcurement application.
8) Manages and maintains the eProcurement supplier database and integration data element from other source systems.
9) Communicates program changes and enhancements to various payment and purchasing applications to different groups within the University community. Communicates changes to various user groups, based on their utilization of the system.
10) Identifies process improvements in the systems.
11) Requests enhancements from external suppliers and internal University IT support to improve the performance of applications.
12) Works closely with Shared Services Training Specialists to create and maintain content for in-person and computer-based training for the eProcurement and invoicing application.
13) Meets with customers to analyze and model business processes and elicit requirements.
14) Creates custom and standard reports available for use by campus within the eProcurement system to report on purchase order or invoice activity.
15) Researches market activity as compared to usage and demand to determine appropriate commodities and materials bundles.
1) Knowledge and understanding of fundamental purchasing and payment concepts.
2) Ability to communicate effectively and professionally (emphasis on email resolutions).
3) Excellent verbal and written communication skills.
4) Strong analytical skills, problem solving, and organizational skills.
5) Ability to participate as a team player and positively influence group activity.
6) Project management and proven problem solving and analytical skills.
7) Ability to enforce policies/procedures and continuously focus on process improvements.
8) Proficiency in all Microsoft Office applications with advanced Excel and Access skills.
9) Self-starter with ability to work independently with minimal direction.
10) Strong communication and project management skills, with the ability to present to Senior Management.
11) Strong technical writing skills with demonstration of past experience with development of business requirements documentation.
1) Bachelorâ™s degree in Accounting or Business Administration
1) A minimum of three years of experience in a large complex organization dealing with the purchasing and payment process.
2) A minimum of three years of experience in data reporting and analysis.
3) Experience in a customer service environment.
4) Experience with interfaces between purchasing, accounts payable, and other financial systems.
5) Knowledge of database design, implementation, and maintenance (especially in FileMaker, Access, and cloud databases).
2) Cover Letter
3) Reference Contact Information
NOTE: When applying for this position, all required documents MUST be uploaded into the RESUME/CV section of the application.
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR05801
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