The Office of Insurance Services supports the University's mission by identifying, mitigating and insuring against a wide range of risks. Our office strives to do this while maintaining focus, prioritization, and a data-driven approach in decision-making for insurance services provided to the university.
We are searching for an Insurance Analyst; this is an exciting opportunity if you thrive in a fast-paced and dynamic work environment. In this role, you will be expected to deliver a high standard of excellence in customer service and support in all areas related to the global property and casualty insurance programs. Reporting directly to the Manager of Insurance Services, you will assist in providing ongoing assessment of insurance needs and options, as well as develop underwriting data and insurance marketing submissions for insurance policy placement, claims administrations, loss analysis, issuing proofs of insurance coverage, contract review, coverage analysis, and general office and administrative duties.
We are looking for someone who is inquisitive and ambitious and enjoys working in a unique and dynamic environment and is dedicated to being a good partner to internal and external associates. We offer an environment that requires independent problem solving and creative thinking in handling routine and non-routine tasks and projects. The position requires excellent note-taking, writing, communication, research and organization skills, as well as an ability to operate effectively in a collaborative environment where influencing diverse constituents is important.
Core responsibilities will include:
Assisting in assessing risk, collecting underwriting data, completing insurance applications, reviewing quotes, binders and policies, interpreting coverage, issuing proofs of insurance, facilitating loss control services and following up on recommendations, identifying and sharing resources provided by external insurance partners and providers.
Providing support in all aspects of claims management to include claims reporting, information gathering, claims investigations, tracking of self-insurance retention,repayment of policy deductibles, pursuing subrogation, updating claims account handling instructions, obtaining and reviewing loss runs, identifying loss trends, facilitating loss control solutions, and providing support for claims in litigation.
Handling various insurance and risk related programs to include those related to vehicles, trailers, boats, aircraft, drones, and property, along with maintaining all insurance related schedules and supporting documentation.
Assisting, and in some cases leading, initiatives to develop, maintain and improve processes, procedures, guidelines, trainings, standard methodologies, FAQ's, forms, tools, department website, and the Risk Management Information Systems (RMIS).
Managing all administrative duties of the department to include maintaining paper and digital files, spreadsheets and databases of insurance policies, claims, incidents, projects, tasks; processing financial items including invoices, checks, expense reports and provide support for allocations, budgets and end of summaries; arranging travel, managing department calendars, ordering supplies, processing incoming and outgoing mail and serving as a contact for department inquiries.
Includes other duties as assigned.
Flexibility, dedication, and passion are vital qualities within Insurance Services. Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively get along with a dynamic population of partners at a high level of integrity. You will share our values and support the mission of the university through your work.
You should demonstrate:
Ability to research a wide-range of topics and provide written and verbal summaries and analysis;
Capacity to maintain composure when dealing with difficult situations and/or individuals;
Capability to complete task within deadlines, work under pressure and deal with frequent interruptions;
Ability to pay close attention to detail, keep and maintain accurate and detailed reports and records;
Ability to prioritize work and balance several tasks simultaneously; and
Ability to work with sensitive information, maintain confidentiality and use discretion.
You should be able to work outside normal business hours as occasional evening and weekend hours may be required, as well as time-sensitive responses when involving a loss event.
Occasional off-campus travel to include meetings, trainings, and conferences with overnight stay may be needed.
Bachelor's degree in Risk Management, Business Administration, Finance, Accounting, or related field required.
Minimum three years of insurance, claims, or related experience required; higher education experience preferred. Advanced degree may be substituted for experience.
Willingness to pursue professional certifications such as ARM (Associates in Risk Management), AINS (Associates in General Insurance) and/or AIC (Associates in Claims).
A valid driver's license.
Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
Job Function: Other
Primary Location: United States-Pennsylvania-Pittsburgh
Time Type: Full Time
Organization: INSURANCE SERVICES
Minimum Education Level: Bachelor's Degree or equivalent
Budgeted Base Pay: negotiable
Internal Number: 2013267
About Carnegie Mellon University
Carnegie Mellon (www.cmu.edu) is a private, internationally ranked research university with programs in areas ranging from science, technology and business, to public policy, the humanities and the arts. More than 12,000 students in the university’s seven schools and colleges benefit from a small student-to-faculty ratio and an education characterized by its focus on creating and implementing solutions for real problems, interdisciplinary collaboration and innovation. A global university, Carnegie Mellon’s main campus in the United States is in Pittsburgh, Pa. It has campuses in California’s Silicon Valley and Qatar, and programs in Africa, Asia, Australia, Europe and Mexico.